Rob D

It isn't a sprocket nose bar is the issue. Is it this one the Stihl Duromatic 47" bar? It always has been an issue with that bar - chain tension can never stay true - I think it's an archaic bar for when you had the 070 and 090 etc and they never used to rev that high. With the MS880 and MS881 it gets hot and then chain tension is all over the place - it never stays right. We don't sell them for this reason.

There is a huge variance in what you are sending and where you are sending it and how it is sent. Virtually impossible to work out or to find a median without a lot of time and work - which then needs to be costed in somehow which can then become counter productive. We like selling to our US customers so it's really not as simple as that.. Now and again we get stung - it hurts - but we have to take it and move on.

Chainsawbars newsletter - can't get the links to work on here but will post if anyone needs them! Loyalty discount returning to standard levels - time to get back to it... Loyalty discounts are going back to standard levels in a few days so if you need to make a purchase make the best of the increased discount... Start Shopping Tsumura mini prototypes - have a go - and tell us what they are like. We want to improve the Panther mini bars and this is the start of doing that. Panther Mini 10 packs coming soon... we need to shift em! But only in certain sizes Coming to the end of free delivery - soon all orders will be a flat rate £4.95+vat for the UK and N Ireland. Blame the couriers, blame Brexit, blame us! But sorry we have to start charging... How about 40% off Panther chains? Be quick as every day the discount will go down by 4%... every day tick tock tick tock! Use the selectors to find your chain. Crazy large diameter lo pro drive rims - experienced lo pro millers only please. Crazy prices but innovative.. find them here How about a FREE battery with a DCS-2500T? Find the kits right here - limited number! When you buy a new chain - check the drive rim! And dress the bar - let that chain have a good and prosperous life!

I was reading more about fuel surcharges earlier - a lot of the fuel surcharges the couriers charge are not consistent or in line with fuel price rises. And they make it hard to see exactly what they are. And even if you see differences who do you complain to? You go to the rep and it's 'ah ok I'll ask about that for you!'

It won't cover all the costs but towards them is good enough.. Check out this from UPS - we sent a long bar at 299cm to the USA - their max length is 270cm so the charges are very hard to take.. all in their terms and conditions. These are all additional charges apart from the original quote of £197.45. A criminal organisation! 24/07/2023 00:00:00 Variable Shipping Postage £264.00 UPS - Overmax Length - 1Z2V6W480494836450 - 0 - US 24/07/2023 00:00:00 Variable Shipping Postage £262.90 UPS - Demand Surcharge-Over Max - 1Z2V6W480494836450 - 0 - US 24/07/2023 00:00:00 Variable Shipping Postage £235.84 UPS - Fuel Surcharge - 1Z2V6W480494836450 - 0 - US 24/07/2023 00:00:00 Variable Shipping Postage £197.45 UPS - WW Express Saver - 1Z2V6W480494836450 - 120.5 - US 24/07/2023 00:00:00 Variable Shipping Postage £95.26 UPS - Large Package Surcharge - 1Z2V6W480494836450 - 0 - US 24/07/2023 00:00:00 Variable Shipping Postage £43.74 UPS - Demand Surcharge-Com - 1Z2V6W480494836450 - 0 - US £1,099.19

Thanks for the feedback

Yes they do in our case.

That's a good point - and longer items have gotten pretty silly now and I've been reading about fuel charges - just another way for the couriers to make money. We may have to charge more for the longer items but likely we will keep it simple so that regardless of where you are everyone pays the same.

True Joe but that would be the end for us if everyone did that as we are internet only. Also - we stock around 10 times the range of bars and chains any local dealer would have [as well as a lot of other stuff]. We don't look to compete on price but on what is in stock and range of product as well as hopefully service and back up.

Thanks for the feedback - and your business Yep I think if we make it obvious seems to be a common theme - even if you don't like it you can then go elsewhere without filling in all the nonsense at checkout before knowing. Simple clear rules mean less overall cost and easier for you the customer to understand - even if you are not happy about them!

Yep I think at least if it is at the top of the page and obvious the choice is then yours.

The products we sell are so varying in size and shape it's too hard to do - we tried - and died 😬

We are using a fulfilment center now and they have minium fees per order so it's pretty hard to ship small items with a tracked service. I think £4.95+vat across the board is a simple rule and is fair for 96% of orders.

We can't send a rim sprocket by 2nd class stamp as if it doesn't arrive you will rightly complain and expect us to re send it. We can likely sell a small chain or fuel cap that way as risk is less. I think we charge £4.95+vat regardless of whatever you order - we now have a fulfilment center so min we pay is around £3.60+vat regardless if that is a £1 item [that is Royal Mail Large Letter untracked]. Thanks for the feedback it's very useful.

We may have to start bringing in postage charges again as in these modern times of 'fuel surcharges' 'out of area fees' 'over size item charges' we need something towards these.. The difficulty is - people hate paying postage. The larger orders generally cost a lot more to send now - we seemed to get a good all in one consignment rate before - not so these days and the long mills we are paying a lot to get packed and over to people. Used to be around £12-14 and now we are paying £40-£60. We have tried all options by the way in terms of all the main couriers - they all have their strengths and weaknesses. So anyways we will likely be adding a £4.95+vat postage charge to all orders from now on. Feel free to add comments below [it is after all why I posted this!]. We used to get so much grief of 'it only costs £1.50 Royal Mail you're ripping me off!' but we have fulfilment now which means more efficient orders - but they have set minimum order charges no matter how large the order.

Last chance to make use of the expanded loyalty discounts on Chainsawbars - we're going back to standard tiers Friday Weds next week. You're still getting an extra 4% [I think] on these tiers for a summer offer. Any orders you want to get in get in now! Chainsawbars - Selectors for guide bars, chains and sprockets WWW.CHAINSAWBARS.CO.UK Chainsawbars - Largest selection of chainsaw guide bars and chainsaw chain for Stihl, Husqvarna, Echo and Dolmar...

Have started to add more Dime Kit carving kits to ebay where you get the sprocket/chain/bar Ebay is pretty good when you need to list a lot of options that would otherwise clutter the website up with product listings: cannon+dime+kit for sale | eBay WWW.EBAY.CO.UK Find great deals on eBay for cannon+dime+kit. Shop with confidence.

You can go to a 24" bar on a 50-60cc saw but you may want to switch then to 3/8 chain and skip link.. though that said we will be getting some .325 in skip link in full chisel at some point in the near future. But in essence - no one saw will do everything well.

What size trees are you looking to cut? Likely something with 50cc-60cc and an 18" bar would work. You can then change the bar up if needed.

With regards which chain works the best - the only way to find out is above - try and few chains and then decide which chain works best for YOU as that then becomes the best chain. We should prob add things like the Bosch saws into the selector really.. will have a look at that.

We're going to start setting up carving kits on the website to make it easier to buy carving kits so that you get a bar/sprocket/x2 chains Stihl and Echo are the preferred carving saws mainly because Husky can be a nuisance to source 1/4 drive sprockets for and also you often need a gasket as they don't have a plate in the side cover CBW-30000 Cannon Bar Mount Gasket WWW.CHAINSAWBARS.CO.UK CBW-30000 Cannon Bar Mount Pad - Stops Bar Oil Seepage. This pad by Cannon stops oil seepage on the chainsaws that... Have set the first kit up here for the small Stihl more homeowner type saws - these can be good start up carving saws as they are easy to find and cheap to buy . [U1-12] BN6A-0X30T-A-MS181-KIT Sugihara Tough Carver Dime Tip Kit 12″[30cm] 1/4 .050[1.3mm] 68 drive links [Stihl 017, 018, 021, 023, 025, MS170, MS171, MS180, MS181, MS190T, MS191T, MS211, MS230, MS231, MS241, MS250, MS251] BN6A-0X30T-A Sugihara Tough Carver Dime Tip Kit 12"[30cm] Stihl WWW.CHAINSAWBARS.CO.UK Carver Dime Tip Kit 12"[30cm] Stihl 017, 018, 021, 023, 025, MS170, MS171, MS180, MS181, MS190T, MS191T, MS211... If you want a kit for your saw let us know on here on whatsapp 07508276769 and we shall set you up with one precious!

The idea of the Panther Five O range is as follows: All bars are in .050[1.3mm] including the mid sizes .325 and 3/8 bars Bar lengths give equal left and right cutters for a smoother cut Chain size is equal across different brands so ie. a 12” bar for a Husky T540 XP will have 44 drive links AND a 12” bar for a Stihl MS201 will have 44 drive links AND a 12” bar for an Echo CS-362 will have 44 drive links. Same for the .325 and 3/8 bars [3/8 bars will go on Stihl saws and also Husky saws with a 9mm to 12mm adapter] Only x3 chains sizes required 3/8 lo pro .050[1.3mm], .325 .050[1.3mm] and 3/8 .050[1.3mm]

Have had to bite the bullet and start doing more promoting on these various social media platforms as like it or not it's where it's at.. Most of the offers we'll do I'll put on arbtalk but some won't be so follow like and do all the other stuff they make you do as I guess it is the modern way! Facebook https://www.youtube.com/channel/UC9K0KfLNH84tuWi2VjlSlCg ChainsawbarsUK (@chainsawbarsuk) • Instagram photos and videos WWW.INSTAGRAM.COM 2,439 Followers, 675 Following, 232 Posts - See Instagram photos and videos from ChainsawbarsUK (@chainsawbarsuk)

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Cannon bar offer - the more you buy the better the offer. Find them using link below or use the Chainsawbars Bar Selector Cannon Superbars Official UK Dealer - Shop Our Range of Cannon Bars WWW.CHAINSAWBARS.CO.UK All professional chainsaw users have heard of Cannon Chainsawbars. They are one of the longest running bar... 10% off order 1 bar 16% off order 2 bars 22% off order 3 bars 26% off order 4 bars End Sunday 28th May 6pm