Rob D

I appreciate Stihl are great at producing innovative chain [not so good at the pics] so let us oblige... Come on don't be shy you lot..

Not tried it myself as am such a desk jockey [desk slag you can pick your adjective!] what's the impression?

That's right you tell them and good for you right! My job is an office role so you're saying I'm not a man in the above? Even in the two comments you have made on this thread I'd say your strong and misguided opinions are a lot of what causes issues. I'm assuming you think yourself a big tough real man? If you are then it asks the question why are you so desperate to prove to the world that you are?

You have to have some rules and structure but I think a lot of this comes down to how people are treated and respected underneath all those things. We made and do still make a lot of what would be classed as sexist and inapproprite jokes and we have had (and do have a woman) working with us. But because the baseline is a place of being valued and respected then it's only seen for what it is - light hearted stupid banter. Difficulty is it's hard to measure when something is banter and when it becomes derogatory. You can feel it but it's hard to articulate.

Got loads of Sugi bars back in prices will be going up on Monday evening so please get stuck in before this happens. www.chainsawbars.co.uk not sure if the links below work! Use our selector to find the bars and chains for your chainsaw. Sugihara bars finally back in stock in limit numbers Finally after all the drama of supply shortages and other larger manufacturers taking advantage of all the hard work we did to promote this brand (and thus cause our supply to dry up... not that we're bitter or anything ;). Anyways use the Sugi page by clicking here or use the world beating bar selector by clicking here to find your bar and buy before 6pm Monday as prices will be going up then (we've been able to hold prices for years mainly because of our large inventory levels - them days are over all our costs have gone up massively and so we have to pass some of that on). Across all our product range we are bucking the trend - now we have a new inventory managament systems if it says we have it in stock WE HAVE IT IN STOCK! I know plenty of other companies no longer do this - well we always tried to do it and we'll continue to do it. The obsession with getting the best price at some stage has to be balanced with getting the right service and right product. And actually having that product to hand so you the customer can make an informed choice.

The Sugi bars should all be booked into stock on or around the 2nd Feb

Actually it's prob a good way to do the first few high boards or was this a double ended chainsaw mill?

...who's going to do the jobs if they go? I think it should be. I expect there will still be plenty of people doing those jobs.

It's a very valid question - it doesn't guarentee a bar but there's usually not too many on each waitlist so as long as you buy within 3-5 days there should be no issues. What we'll do is once they are in stock allow a 5 day space for people to buy at current pricing.

Yep we have x30 of them but after that Gawd knows when they will be in again! Get yourself on the waitlist as this seems to work pretty well and does notify people as soon as the stock is booked in:

Hi all - we will be having a number of price rises across the board around the 26th Jan. We have a Sugihara and Tsumura order due in very soon - so buy them why they are cheaper.. we held the prices for the last 3 years or so despite several price increases from the manufacturers [mainly because we had so much stock in the first place]. But that's changed now - so can offer old prices for a week or so when the new imports come in to get our regulars stocked up - after that pretty much everything will be going up. This is your heads up! I will try and also post on arbtalk facebook and do a newsletter about this as well. Not got much time so I can't list the bars coming in but if you check the bar itself on the website it should let you know.

Virtue signalling and mis information all in a clickbait title. Mankind has sat around fires from when he found fire - it's in our DNA and part of our heritage. I don't mind Monibot and do watch him on youtube now and again but this is nonsense.

Ah ok understood.

I have tried this but I think it only gives temp results - because it's only bending in the top part of the rail in so after a bit of use it tends to splay out again as there is not support along the whole depth of the drive link. Pic below is an exageration. Best thing would be to re cut the rail [if it was .058 or .050] up to .063. If it was .063 as new not much can be done.

Yep I think the hardest thing is not knowing - makes it far harder to move on - is he out there or did he chase a deer and get lost.

Hi all - unusual post - my mate lost his dog around 6 weeks ago. Suspected stolen - you can find all the details and further pictures here on facebook. It was in what is known as the Bissoe trail area in Cornwall and there have been no sightings whatsever since. An extensive search has been made of the entire area including divers searching the water ways nearby - but no sign at all. He has never gone missing or got lost on a walk before so it's more likely he was stolen. His name is Zephyr or Zeph - 10 year old fawn coloured whippet - there is a £1,000 reward for anyone that can give info that leads to getting him back call 07713190098 or 07866026343. It will be anoymous - they don't really care how they get him back or who from at this stage - there will be no questions asked/police involvement etc only the money handed over for his safe return. My mate and his family are struggling to move on from this so even though posting on here is a long shot any info greatly appreciated. Zephyr is an elderly sandy coloured rescue whippet, he is NOT and never has been a working dog. He has very easily identifiable marks and scars from his old life. He is a loyal pet who will be distressed without his family. He is microchipped with a missing alert on his chip. He is neutered so no good for breeding He is wearing a very unique collar (as in poster image) with an I.D. tag. Hundreds of posters and fliers are arriving today, if you can help distribute these please get in touch. 6 foot banners will be going up soon !!! The river and surrounding area was initially searched but we need to search the entire area again, just incase. Please get in touch of you are able to help, or you think you know anything at all about his whereabouts. Thank you 07713 190098 07866 026343 https://www.facebook.com/groups/3357689794476762/

But to go back to couriers - they are similar to politicians - only DPD [and I know they have their issues and faults as well] seem to actually care about customers - as we have a direct line to them and they are actual human people who will try and help. ALL the others if there is an issue will make you jump through so many hoops of their own making [and this is when they have made a mistake]. Think of that when you see the Christmas ads for FedEx, DHL and UPS. A lot of the people working in these companies are great - not knocking them - but the higher ups it's hard to have anything good to say.

Yes pretty much - we no longer hold the physical stock [apart from Chainsaw milling parts] - it's all at a warehouse in Glasgow. We still own the stock - but they now scan it in and send it out for us [by auto syncing orders with our website]. The company is this one here UK Based Eco Friendly Order Fulfilment Company — Green Fulfilment WWW.GREENFULFILMENT.CO.UK 01.Being GreenGreen by name, Green by nature. Everything we do, we do with the planet as they are still owned by the original founders and not run by a 'board'.

Yep I share your pain there - in fact I likely more than share it! You think couriers are bad - but they are far worse than bad. And even though we are say a customer of someone like FedEx for 16 years - we don't have a relationship with them - we are not able to commiunicate effectively if things go wrong - it has got worse and worse. I think it's fine for a customer to liase direct with a courier if it's say DPD who are well ahead of the rest and the systems that are in place are effective for a customer to sort issues out direct with them. Also to note on the other side of this [and not saying this is you] customers generally have been 'groomed' not to pay for postage by Amazon and ebay. We don't do free postage for any other reason than if we don't do it it causes so many issues and admin. It would be far better if all customers paid for postage and said service was then good and consistent with good backup if problems occured. When we charged more for shipping - no matter what we charged we had backlash - 'Mate I only wanted a sprocket and you charged £5.95+vat postage but on the label it says £2.95 so you're making money on the postage'. Or 'I ordered more than £1k worth of gear off you - why did you still charge £5.95+vat postage - it seems petty to me'. You can't win so I decided to opt out of those arguements! Ref couriers - FedEx are lower than low - their drivers are good, their service is good - but they do not care about me or you or anyone. They are chasing me for invoices in March which we paid in May - keep sending them bank statements and 10 days later 'Dear Sir we have several unpaid invoices on your account - please reply with proof of payment'. Their website doesn't work - their chat service is based abroad - my account manager doesn't generally reply [and my request to change account manager e-mails are ignored]. UPS - another corporate shallow mean spirited company - they will return stuff back to us from export [charging both ways] after making little effort to contact the customer. Will over charge massively [and incorrectly] if given hald the chance... DHL - bit better - but not much better - anyway it goes on. There are no alternatives and I could write pages of the underhand stuff about these courier companies. But who is the alternative? DPD cannot do longer than 1m for us.

Sounds good

Yep we have Sean in our place who seems to basically is the best and most consistent chain maker. I wouldn't trust myself to do it 😂well not for 30 or 40 I'd be ok with a few then I lose concentration.

Yep it's all a bit like that. I don't think he was instrumental in the downfall of FTX now that you see how it was run - but prob is worth taking the crypto off exchanges in the short medium term if you can. I have stuff staked which am not moving - but most the rest I have taken off third party exchanges and apps. Where do you reckon the bottom will be put in? I'm thinking 12k with wicks below!

Thanks Will - yep I don't think the packing will be as consistent as we got - but the scanning in of items should mean less picking errors. Hopefully longer term it should be better.

We have now pretty much moved to a fulfilment website to do the actual picking and packing of orders. Why have we done this: Should be less errors as everything is scanned in We never had an accurate stock check at our place [particularly difficult to manage for chains made up from reels] We never answer the phones as everyone too busy packing or checking the packing as orders are very complex Did not want to employ and train more people We had run out of space at our existing site Chain making was becoming hectic - most chains are made to order in the morning - it's a very tough job to get right with all the different sizes. Much easier to make say x20 chains all the same length than the mixture we do each day There are still plenty of teething issues to sort out - the fulfiment warehouse system is still not synching stock levels to our website - not sure why... so website stock is so so on accuracy. We're working on that. The main downside of this is the chain making - the fulfilment place cannot make them - so we are creating the largest library of chains the world has ever seen - which will take some time. For orders rather than split them we will likely move to simply putting a 3 day wait time - so when you go to order them it will tell you 'this will take 3 working days'. You'll have the chance to remove from the order if that's too long. It is a difficult one as mainly everyone wants to have an Amazon type service where it is all delivered next day - we have 50% of the chain library done so it should become a rarity as time goes on. Anyone got any helpful comments or suggestions on this as to what they would like to see/be told if there was a 3 day wait? And it would be working days so if you ordered Monday prob you would get on Thurs. If you ordered Thurs prob the following Tuesday.

No as the chain is also thinner - the actual very small gap between drive link and side of the bar is the same for all sizes ie, .050, .058 and .063. There is no difference to how the bar functions, how it oils, how it cuts from my knowledge [the top of the chain is the same in all cases]. If you then ask 'well why have different sizes in the first place then' the answer is why indeed! I don't know but likely it was a way for manufacturers to differenciate their products and force you to use their own bars and chains - and in that they were successful!