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Posted

I ordered two drive belts for my little Jo Beau chipper yesterday just before lunchtime here in France. The lad who dealt with me was excellent. He emailed me a users' manual and dispatched the belts within 10 minutes of my phone call. They arrived here at 1430 today! Thanks to Sean Pinney at Global.

I will definitely be using Global in the future if this is anything to go by.

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Posted

Hello Dave.

Yes Global are A1 for this sort of thing when you need the parts fast but these are also everyday parts you can obtain very inexpensively from French belt and bearing specialists avoiding that exhorbitant international postage fee.

Regards

Ty

Posted
Hello Dave.

Yes Global are A1 for this sort of thing when you need the parts fast but these are also everyday parts you can obtain very inexpensively from French belt and bearing specialists avoiding that exhorbitant international postage fee.

Regards

Ty

Hi Stu. Gone down that route before, buying locally. I have had all sorts of problems trying to get the right fit. I prefer now to get the correct belt from a dealer rather than having to keep taking kit back for exchange. The worst one was for my Turner flail mower, a nightmare, ended up having to return 3 belts.

I know the international carriage charges are steep but if you need the right kit in a rush then for me it's well worth it.

Posted
I ordered two drive belts for my little Jo Beau chipper yesterday just before lunchtime here in France. The lad who dealt with me was excellent. He emailed me a users' manual and dispatched the belts within 10 minutes of my phone call. They arrived here at 1430 today! Thanks to Sean Pinney at Global.

 

I will definitely be using Global in the future if this is anything to go by.

 

 

Thanks David I'll pass on your thanks to Sean, if Carlsberg made companies it would probably be Global

Posted
DHL | Global | English

Surely these are the real heroes!

 

I'm not doubting the expertise of DHL at all. My point was to give credit to Global for the excellent service at their end. I have dealt with other Brit companies over the phone and posted my details via email so there wouldn't be any confusion with a French address. One gang who will be nameless, but have had a bad press on Arbtalk, sent a big piece of kit to Marseilles instead of to my address which is Rue Marcel (not Marseilles) Chapon, 16700 Taizé Aizie, 820kms away! The lad who took my order at Global repeated every detail I gave him then before dispatching my order looked me up on the internet to confirm my whereabouts in France to get a price for the carriage. I call that efficient in any man's language and that is my point in this post.

Posted
I'm not doubting the expertise of DHL at all. My point was to give credit to Global for the excellent service at their end. I have dealt with other Brit companies over the phone and posted my details via email so there wouldn't be any confusion with a French address. One gang who will be nameless, but have had a bad press on Arbtalk, sent a big piece of kit to Marseilles instead of to my address which is Rue Marcel (not Marseilles) Chapon, 16700 Taizé Aizie, 820kms away! The lad who took my order at Global repeated every detail I gave him then before dispatching my order looked me up on the internet to confirm my whereabouts in France to get a price for the carriage. I call that efficient in any man's language and that is my point in this post.

 

Take your point, I've had parcels lost in the ether.

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