550xp leaking fuel from tank :(

[Jonny Burch]

Merry Xmas all!!

 

Just went out to the garage to fill new 550 and it's leaking from the clear white bit of plastic on the backside of the fuel tank. Anyone else had this problem??

 

Was looking forward to carving the Turkey with it....

[TGB]

Nope. And I'm guessing where it's coming from, it'll not be a quick fix. Back to dealers, (unfit for purpose). Get your money back and when the new one arrives. The guarantee will commence from the newer date.

[Alycidon]

Nope. The guarantee will commence from the newer date.

 

 

Last time I had reason to need that it was not the case, any replacement appliance only has the warranty that was remaining on the first appliance. That was a few years ago now though when a kettle failed with one day of warranty left.

 

A

[TGB]

...Get your money back and when the new one arrives. The guarantee will commence from the newer date.

 

 

Last time I had reason to need that it was not the case, any replacement appliance only has the warranty that was remaining on the first appliance. That was a few years ago now though when a kettle failed with one day of warranty left.

 

If the original purchaser accepts a repair or swap, then that is the case. If you will not accept a repair or a swap and do get your money back, (cancelling the transaction). Then the new one, paid for in a separate transaction, should have its own full warranty.

 

I reckon one day left on warranty, would be pushing the boat out. After all, a kettle is the kind of item one uses several times a day. If then you have used it for an extended period, then it most probably was fit or purpose and had merely malfunctioned. However, if the item is actually new, as described in original post, it would appear not to be fit for purpose.

 

When you describe it as new, how new is new? New to you or bought from dealer one week ago?

Edited December 25, 2014 by TGB

[Jonny Burch]

New as in it was delivered on 24th Dec. (Part of an insurance claim).

 

It was the first time it'd ever had fuel in!

[Jonny Burch]

550xp leaking fuel:

[TGB]

If it's just leaking from there and not migrating from somewhere else; and being that the saw is on its side and thus the quick view window is then near the top, it would appear not. Then my guess is that the saw has either sustained a considerable shock somewhere between manufacture and you/dealer and you, fracturing the tank but not been outwardly marked.

 

Or the tank was faulty at source. But test running did not high-light such on the bench, due to the tank not being fully filled and so failure was not evident. The vid appears to show fuel making its way around the outer edge of the quick view window. And if this is indeed the case, then a small but significant failure very near this point, would not leak fuel if the saw was upright and the tank only part filled for test running.

 

Either way, material had failed before you took/got given ownership. And thus you ought to contact the insurance co. in the first instance. Since it was they who sourced the replacement saw. Drain the tank and send it back to the dealer at their or manufacturer's expense. The saw as is is clearly unsafe to use as supplied.

Edited December 26, 2014 by TGB

[MattyF]

Never seen that before , not good Jonny hope it's sorted ASAP

[timbernut]

Husky will replace no problem, we had loads of troubles with 550/560 and our dealer and husky were really good, not questioning anything and when they replaced cranks in 2 550xp s warranty restarted at date of replacement.

Incidentally I've been told saws are tested by connecting fuel intake to an independent supply (of Aspen) so leak may have been missed?

[peatff]

No need for any discussion, that's faulty and dangerous and it arrived like that. The sight glass is not sealed and it looks like a manufacturing fault so it needs replacing.