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Posted

Just wondering whether any of you allow people to pick up wood from your yard? Having a few new customers asking to pick up their firewood but I am a bit wary of doing it. Would mind if the regulars asked.

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Posted

Done it before and got them to collect from my house where none of my kit or timber is stored. The house is alarmed and defended by a jack Russell and a black lab. Like you a little cagey of new customers wanting to see the set up. Smells to much like a theft reconnaissance.

Posted

No. Have never allowed it , delivery only, last thing I want if people in my yard, my tool and plant ins is also void if customers are allowed on site.

Posted
No. Have never allowed it , delivery only, last thing I want if people in my yard, my tool and plant ins is also void if customers are allowed on site.

 

Thats what I say to most people is that my insurance wont cover to anyone else on sight, think Ill keep it that way.

Posted

who is liable if they look for something to trip over. Also I found people collecting normally were looking for a large discount and had plenty of time available to wear you down. If you are going to retail I think you need to do it properly or leave it alone and just do deliveries.

Posted
Just wondering whether any of you allow people to pick up wood from your yard? Having a few new customers asking to pick up their firewood but I am a bit wary of doing it. Would mind if the regulars asked.

 

 

Hey Sam- Well....... Erm, i let you collect from

My yard.. Haha, but that is different.

No- in your case. If they are that desperate- meet them in one of the FC carparks down the road, but they will all want a discount- once they know where you are, what prevents them coming when you are out and having a freebee. Sounds appealing - but unless you know them very well- slippery road to trouble.

 

I took a chance that a young lad, who is a continuous contributor to arbtalk and wants to work- deserves a chance- and i guess as a result- you are my 'customer' - but its more like trade, and 'mates rates' if not just a good productive mutually respective working relationship that we have now - i certainly wouldnt let numpty joe public in my yard!!

Posted

As a "customer" i sort of understand some of the responses but if i didn't know you i'd be also wary of buying from you first time up if you refused to let me visit the yard to see your product.

 

I've always popped in to the site of the guy i buy logs from when i want to place a new order.

 

I don't "collect" but i prefer to do the order in person as the yard is on the route of a journey i travel semi regularly anyway so it makes sense to me.

I also tend to "pick up" kindling if i need any as and when.

 

I understand the worries with regards to insurance and especially people on the "rob" but some of us are just decent people who like to do things in person, old school.

 

I also learned a lot more about what's involved and now have a greater appreciation of the costs involved as he took the time to show me how it all works.

Posted

done it once said to some one yup help yourself, there is a pile sitting out for you !!! lets just say i wont be doing it again unless am there they seemed to be a bit confused between the pile for them and own log pile !!!!

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Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
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