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Bin the Accountants


Paul Jenks
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another reason for sticking with dol and not mak then. Dol haven't gone there yet (query 6100). Oh another, Echo. So called rubbish. My cs600 has now cut over 12,000 tonnes of larch and 1500 tonnes firewood without a hitch....

 

The EU spec dolmars are identical to the makitas, its only your US imports that are different.

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Following our, now not so recent, break-in we have a number of new model saws.

One aspect of this is that we have nice shiny saws. The fundamental issue we have discovered is the very low quality of the materials used. We've all seen this gradually creep into the products. Brake handles snapping, carburettors' failing etc.

Now Stihl appear to have gone for all aspects of the saws. The plastic parts are risible in their robustness. Our work practices have not changed and yet the handles, not the brake handles, on the 201s break with the slightest crunch into a tree. 4 have gone, including one today.

When accountants are in charge of a company they rape the brand and the end user suffers a loss in quality. It happened with Mercedes and with M&S.

What an opportunity now for the competition. I'll be looking seriously at the Husqvarna climbing saws.

 

Hi

 

You are absolutely spot on, accountants will continue to bugger things up because all they understand is bottom line. They dont take into account the churn of breakdown, support or the possibility of customers switching to another brand.

 

Regrettably, its a feature of nearly everything on sale as all but a few brands use the same chuck it away when its broke model.

 

N

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TBF accountants probably have nothing to do with the build quality, after all they do the accounting, just like engineers do the engineering.

 

The management team will make the decisions on whether they are going to create a quality product with a hefty price tag, or a not so great product with a competitive price tag.

 

The problem with the build quality of new chainsaw can probably be blamed on the lack of competition within the market. With Stihl and Husqvarna being the major distributors of professional chainsaws (in the UK) the completion isn't big enough meaning they can be sloppy with quality as us, the consumer cannot go anywhere else to get a better quality product.

 

As soon as the likes of Dolmar, Makita and Echo can get a bigger foothold in the market the better. Reason being is that you will have more option to buy from, the cheap and cheerful, to the mid range, to the top price top quality saws and this is how the companies will have to brand themselves to stand out from the crowd.

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trouble with a lot of companys that have got a following because there procucts were first class they live on this and allow there products to become worse due to no one checking the quality.

also its down to were can we get this made at the chepest price. hence a number of british companys including ford have moved ther operations to cheaper european countries to get the product made at a fraction of the cost to make it in this country or go to the far east.

the british motorbike was a classic believed there bikes were the best japan came in with a better machine the british bike died. triuumph are making a comeback because there bike needed to be as good as the jap models.

its the same with saws now Mitox are nibbling at the market. dolmar the same. i am afraid sthil and husky need to wake up or theywill see there market slip away to other makes, due to people being fed up with a inferior product.

only glimmer in the car market is the mini land rover bently, nissan,honda toyota made in this country but have a quality build in place.

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One of the fundamental challenges with a market economy is the short term-ist attitude adopted by the budget setters and demanded by the shareholders. Alas, with top end, professional chainsaws we are in a product economy, having little choice and sometimes poor availability/service. Stihl and Husqvarna seem to be making the transition from product economy to market economy and focussing on the bad aspects of both. I.e. poor availability/service and cheap, shonky products.

If more companies allocated funding to inward investment, products and staff, the brand/company would survive for longer and with a commensurate increase in ROI.

Sweating the assets, (machinery, employees and brand) is a typical way of momentarily increasing the sale value of a company.

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While I essentially agree with you hedgesparrow, looking at Ford as being British is incorrect. While many of 'Fords' destined to be sold in this country, are either manufactured or assembled here and that is laudable. Ford is an American company.

 

Mini are part of BMW; Jaguar Land Rover is part of Tata; Bently are part of VW AG; Nissan,Honda & Toyota are all Japanese. Not quoted in your post - but even 'James Purdey & Sons' are now owned by Compagnie Financière Richemont, which is a Switzerland based holding company founded by a S.African. Rolls Royce Motors was bought by 'Vickers' and have since been resold to VW and more lately to BMW

 

The Morgan Motor Co. is British.

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nope.

 

Yes they are, got any evidence as to the differences?

 

 

In the days of globalisation and manufacturers homogenising parts to save money why would they make a special different saw just for the UK market? if you can show me otherwise I'll stand corrected.....

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