New Stihl online policy

[mendiplogs]

If all dealers offered an online service and they were all roughly around a similar price there would be no need for anyone not to buy local, with the convenience of getting it delivered and being able to drop it in for any repairs, the dealer gets his share of the market, everyone is happy.

 

Hi WAZ that will NOT happen mate THERES WAYS AROUND STIHL MAD TERMS LIKE ALL THINGS IN LIFE THERES LOOP HOLES THANKS JON

[Burgess]

Jon do you talk like this in person?

[mendiplogs]

Jon do you talk like this in person?

 

HI MATE ask eggs BURGESS COME OVER TO BATH THEN YOU WILL SEE YOUR NOT FAR AWAY I WILL GET YOU A COSTA thanks jon

[peatff]

HI MATE ask eggs BURGESS COME OVER TO BATH THEN YOU WILL SEE YOUR NOT FAR AWAY I WILL GET YOU A COSTA thanks jon

 

You extravagant devil Jon. We stopped at a Costa on the motorway once and walked out again when we saw the price. Over £2 for a brew, you can get a breakfast for that where we live

[ArthurBottlesworth]

If Stihl and Husky offer warranty but dealers refuse to honour them .....

Where does that leave Stihl n Husky ?

 

S&H need to make warranty work profitable for their dealers, then they will be fighting for the work......

 

Sounds like more accountants chopping away costs ...... I'd guess there is always underlying threat of taking agency away from retailer/repairers to keep them working at low rates...

[mendiplogs]

You extravagant devil Jon. We stopped at a Costa on the motorway once and walked out again when we saw the price. Over £2 for a brew, you can get a breakfast for that where we live

 

HI PEA im offering our man over for a costa it only £3:thumbup1: for a good old chat thanks jon

[Daniël Bos]

If all dealers offered an online service and they were all roughly around a similar price there would be no need for anyone not to buy local, with the convenience of getting it delivered and being able to drop it in for any repairs, the dealer gets his share of the market, everyone is happy.

 

Is this not roughly what the big giant balls of Stihl have decided to do?

An online portal sort of shop where you can buy online from your local dealer at rrp....

The small issue us that it goes against free market rules and kills competition between dealers. Competition that keeps products available at a good price, and keeps the market healthy.

[Mike Dempsey]

This would be highly illegal under competition rules and it wouldnt be long before Stihl ended up in court.

A similar example to this is Festool who were dictating to their dealers the prices and if any of them cut the price they soon lost their dealership. It took a few complaints and their fine in court ended up in the millions. There is competition now in that market and dealers are free to set their own price. Still vastly overpriced in my opinion but that's a different argument. At least their quality is top notch and I haven't heard anyone complain about it, unlike the quality of some Stihl products!

[waz77]

No what I meant was if all the dealers were competitive and moved with the times to keep their business current instead of moaning about more successful businesses and grassing them up stihl would never have had to put this stupid policy in place. Everyone would have bought local with the option of delivery or collection and everyone's a winner. Ok there might not have been as much profit per sale but there would have been more sales to make up for it, more parts sales and more repairs.

[Daniël Bos]

But that assumes the Stihl policy was a reaction to market forces in support of failing businesses.

Call me a cynic but I somehow doubt the benevolent intentions of Stihl as a company.