Jump to content

Log in or register to remove this advert

Christmas Tree Rip Off.


Pedroski
 Share

Recommended Posts

Log in or register to remove this advert

  • Replies 83
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Indeed, but not if you have chopped lumps off the product.

 

Also he did want his money back he just wanted some of his money back.

 

How do we feel when we have completed the agreed work and then the customer tries to knock down the price??

 

If he did not like the tree why buy it??

 

If he was unhappy with his wife's purchase, he could have taken it back, without fuss and without having damaged it.

 

Aye, thats would have been the right thing to do.

Link to comment
Share on other sites

Because he put they other guy in a impossible position, he has to either give him the £10 or take back a damaged tree and have an unpleasant seen in front off customers.

 

That in my book is extortion, also known as theft.

 

Are you for real, extortion now as well as theft come on now, your getting carried away.

 

 

Sent from my aye phone using Tapatalk

Link to comment
Share on other sites

Oh dear fellas....... perhaps I should explain...... I didn't steal £10, I didn't extort £10, I didn't blackmail them out of £10, I didn't wreck a tree. The trees were netted. My Mrs went down to get a £20 tree. The ones they had were knackered, despite me being told on the phone earlier that they had a dozen nice £20 trees left. They sold my Mrs (who is no expert) a netted tree for £35, they didn't offer to unwrap it so she could see it, she didn't ask them to unwrap it as she just trusted the shop to sell her a decent tree for £35. When unwrapped at home it was clearly not a decent tree, not even half decent. Like I said....it was cut with branches right at the bottom of the trunk....so close in fact that the bottom branches were nipped by the saw. It was clear that once they were off there would be no tree left.

 

So then I had a choice.... either sit here accepting that I've got a POS tree for £35 and the shop have got our £35 for a POS tree, or I could faff about wrapping the tree up again, putting it in my car and wasting a fiver in fuel to drive all the way back down to the shop and arguing the toss about a refund there, or phoning them up and trying to come to an outcome acceptable to all.

 

Phoning them seemed to be the best idea. And it would have been all so easy if the fella on t'other end hadn't tried to tell me that some people like the trees like that and that they don't accept returns on living trees (I had to remind him that it was kind of chopped off at its base so hardly a living tree now). In the end though, we came to something mutually acceptable - they got £25 for a tree that probably cost them £7 or £8 with their buying power and they would have ended up chucking, we paid £25 for a tree that is about what a £25 tree should have been (comparing with the other trees they had), we have a better Christmas because we're not looking at a POS tree that cost £35, I've made a stand against the whole rip off thing that's going on with Christmas, B&Q get to keep a customer who spends a small fortune in there, and we all ended up on good terms. Nowt wrong with that is there?

Link to comment
Share on other sites

The chainstores aren't the ones taking a hit, its their suppliers who will be crucified for supplying "substandard quality" trees.

 

Not in this case they won't. The shop still got good money for the tree and they didn't have to take it back as a returned item.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


  •  

  • Featured Adverts

About

Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
If you would like to contribute to making this industry more effective and safe then welcome.
Just like a living tree, it'll always be a work in progress.
Please have a look around, sign up, share and contribute the best you have.

See you inside.

The Arbtalk Team

Follow us

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.