Problem customer

[Big Bolt]

Same as the rest mate sorry , but what if they had moved and they where new owners!!!!!!!!! flowers explain dont expect.

[ad15]

have to agree with everyone else here,, what if the owners situation ahd changed? couldn't afford the work? or new owners as stated,

 

12 months is a loooong time,,

[skyhuck]

I ring every customer the night before we are going to do the job.

 

If I ring and their not in I go else where and try them another night.

[ad15]

I ring every customer the night before we are going to do the job.

 

I

 

 

don't think he was trying to get laid mate...

[skyhuck]

don't think he was trying to get laid mate...

 

[ad15]

it was a joke:wink:

[Frankie Lawrence]

But what if there was no answer the night before to be had? hed just booked a work and then lost monney from it.? Im not tryin to start an arguement just saying what would bussiness owners do then?

[Taupotreeman]

I'd ring a couple of weeks before just to confirm that they still want the job doing. There's no harm though in trying to make your peace with them and explain the situation. You'll probably have to drop the bill but as someone else pointed out, better than them slagging you off to prospective customers.

[Stephen Blair]

But what if there was no answer the night before to be had? hed just booked a work and then lost monney from it.? Im not tryin to start an arguement just saying what would bussiness owners do then?

 

you dont loose money, you just dont get any from that day. If my business was is in jeopardy from loosing 1 days work then i would need to address my businessplan big time. The only thing that is lost here is a bit of pride:001_smile:

[Littletree]

Hi there Sadly you are more then lightly going to loose out on that one . If you cannot confirm an appt you don't do it even if its booked a month in advance you still get hold of them before to confirm a day or so before going on the land .

 

A year later it could of even been a new set of tenants or house owners living there . If I were you I would not bother trying and pursue the money as you may find yourself in more bother if the customer decides that he /she not invited you on to there land .

 

Good luck with this one Littltree