Simarghu harness disappointment

[andyandy]

Has anyone had any problems with the buckles and their harness? Mines 18 months old and a spring has failed in the buckle leading it to come apart at the leg loop while climbing.

 

Does anyone know how to source replacements? I have tried through the contact form on the website but it isn’t something they can supply. I’m reluctant to bin a harness on something so small, it had just passed LOLER the week before the issue started.

[Treerover]

Has anyone had any problems with the buckles and their harness? Mines 18 months old and a spring has failed in the buckle leading it to come apart at the leg loop while climbing.
 
Does anyone know how to source replacements? I have tried through the contact form on the website but it isn’t something they can supply. I’m reluctant to bin a harness on something so small, it had just passed LOLER the week before the issue started.

Is it just the buckle you need or the whole leg strap ?
They must be available separately from somewhere.
Have you spoken to Craig Johnson on here ? He’s the designer and a pretty decent chap, I’m sure he can point you in the right direction ?
If it’s just the buckle/clip, would the one off the matching chest harness fit ?

[Dan Maynard]

I guess the buckle is sewn in to the leg strap though, not user serviceable.

Will they take it back for repair?

[andyandy]

1 hour ago, Treerover said:

 

Is it just the buckle you need or the whole leg strap ?
They must be available separately from somewhere.
Have you spoken to Craig Johnson on here ? He’s the designer and a pretty decent chap, I’m sure he can point you in the right direction ?
If it’s just the buckle/clip, would the one off the matching chest harness fit ?

 

It's just the buckle I need. 

 

I haven't spoke to Craig Johnson but I will message him and see if he can point me. 

 

It looks like the buckle from the rear of the chest harness would fit. But that's £99 for chest harness then using one buckle from it! 

 

Thanks for your help 

Edited September 15, 2020 by andyandy

[andyandy]

22 minutes ago, Dan Maynard said:

I guess the buckle is sewn in to the leg strap though, not user serviceable.

Will they take it back for repair?

The buckle is sewn in, its fed through two plastic clip thingies then swen, I guess so it can't come back through. But surely this shouldn't void the harness if undone then re sewn? It's not a load bearing point as such. 

 

I tried getting it repaired, 18 months old so out of warranty. I bought the harness with the intent of itlasting at least 2 years. 

[Treerover]

It's just the buckle I need. 
 
I haven't spoke to Craig Johnson but I will message him and see if he can point me. 
 
It looks like the buckle from the rear of the chest harness would fit. But that's £99 for chest harness then using one buckle from it! 
 
Thanks for your help 

Post a photo of the buckle would you , we’ll see if anyone can source one independently. They won’t be exclusive to Sim-hard-do surely ?

[andyandy]

6 minutes ago, Treerover said:

Post a photo of the buckle would you , we’ll see if anyone can source one independently. They won’t be exclusive to Sim-hard-do surely ?

 

[Pete Mctree]

Have you tried contacting them directly to ask for help and advice? I am sure they could do something  ( the contact form is at the foot of the page)

 

https://www.simarghu.com/

 

[Stubby]

Just now, Pete Mctree said:

Have you tried contacting them directly to ask for help and advice? I am sure they could do something  ( the contact form is at the foot of the page)

 

https://www.simarghu.com/

 

What an idea !

[andyandy]

10 minutes ago, Pete Mctree said:

Have you tried contacting them directly to ask for help and advice? I am sure they could do something  ( the contact form is at the foot of the page)

 

https://www.simarghu.com/

 

Yes, as I said in the first post