Northern Arb ...... Please wake up .

[rapalaman]

Ordered a few bits including 25l of oil 15 days ago. Chased it after a week, 2 emails later was told it would go out last Wednesday and be with me Thursday minus a couple of bits that would follow later.

still nothing has arrived 5 days later but allegedly it has been despatched today. Too late now as bought chain oil elsewhere. Incidentally bought a few other things from well known online garden/arb retailers on the same day and it all arrived within 3 days

[Khriss]

On 01/02/2019 at 17:56, Dan Maynard said:

Just ... why ?

Amazing.

Am annoyed i am not on that list  ?  we bought lots.  K

[brynarw]

I too have had a number of bad experiences with NA customer experience. I use Treekit, FR Jones or HB now and will continue to do so. They’re all excellent

[Marc Lewis]

 
Is that 2stroke additive they’re pouring in the chain oil tank?! 

Ive had to do that before now[emoji26]desperate situation