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need help with customer..refuses to pay.


Czlowiek Drzewo
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State on the letter that you will be charging £x in addition if you have to take the matter to either court or to a solicitor

 

What you have is a simple breach of contract. As you say, the quote is a legal document which states your offer to perform your part of the contract in exchange for their consideration in the form of payment, By allowing you to perform your obligations under the contract, they are showing acceptance of your offer and also their intent to be legally bound by course of conduct. It is up to them to show that your original quote included the disputed work, which your copy should show as wrong. You are probably best off by re-invoicing with a reasonable time limit for payment after which they will be subject to legal action. The solicitor's letter will cost you, so add that onto the bill if they don't pay in time. If you want to know which case law to cite, PM me for the info. :001_cool:

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I would probaly miss this bit out Martyn, they may say you have put an "unreasonable profit" on the works;

 

To my understanding you would like to pay me to sum of £260. I can not accept this as I will not make any profit from the work completed.

 

But if you want to try and break down the quote, this is the part you could explain the £260 would not cover the waste removal, and if they wish to settle at this amount you would have to return the said waste.

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well i like all the advice given.

 

I think i shall wait 2 weeks till and if they only want to pay me the 260. then fine i'll take it, but i will scare them first and let them think i will take them to small claims...after that i will think of some type of payback.

 

though the balaklava and baseball bat will have to stay in truck.

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I would probaly miss this bit out Martyn, they may say you have put an "unreasonable profit" on the works;

 

 

 

But if you want to try and break down the quote, this is the part you could explain the £260 would not cover the waste removal, and if they wish to settle at this amount you would have to return the said waste.

 

Will be more effective if the quote specifies waste removal as part of the works to be carried out.

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I would probaly miss this bit out Martyn, they may say you have put an "unreasonable profit" on the works;

 

 

 

But if you want to try and break down the quote, this is the part you could explain the £260 would not cover the waste removal, and if they wish to settle at this amount you would have to return the said waste.

 

there was no waste removal . everything is left on site.

 

All debris left on site was written on quotation.

 

wish i had took debris away though

as i could have reason to dump load on the driveway

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I claim working tax credit. If you claim any benifits then you don't have to pay any lawyer fees etc.:thumbup: Just found that out!

 

The costumer is going to get letter through door on wed...i will take him to small claims court..and with a legal quotation he will have to pay up.

 

if you go to the CAB they will type it out for you with all the correct terminology and help with the correct people to help resolve the problem

good luck fella

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I claim working tax credit. If you claim any benifits then you don't have to pay any lawyer fees etc.:thumbup: Just found that out!

 

The costumer is going to get letter through door on wed...i will take him to small claims court..and with a legal quotation he will have to pay up.

 

Send recorded delivery so you can prove they have recived the letter.....

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I have been in this situation many times over the last 25 years and been to small claims court 4 times and won judgment each time but only been paid once.

 

The first thing you need to asceratin is, if you took them to court and won, do they own anything?.

 

Your quote is your main legal back up if you do decide to go for CCJ.

 

Some times people will back down, some times they are bare faced liars who will drag things out hoping you will give up, only you can make the judgement but certainly try to be polite but forcefull in the begginning.

 

Personally I would consider taking the money offerred then pursue the balance but of course this depends on your own financial situation.

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