Adrian Flux Van Insurance

[County 764]

Recent experience with Adrian Flux

 

Two vans insured with them. On insuring the 2nd van they asked for documents “photo copy of photocard driving licence & proof of address”. Not a big issue although they should have this on file from my sprinter van which they insure. So sent a scanned copy of a bank letter and my photocard driving licence. A few days pass, email arrives “We still required copies of your photocard driving licence and proof of address”

Phone them up to see what’s happening apparently a dated letter from the bank isn’t enough proof of address despite the fact that the addresses on the photo card licence and bank letter match so send them an email with photocopy of a letter from HMRC addressed to myself. That’s all they asked for.

3rd email now arrives “Documents required!! Driving licence check codes photocopy of reverse of driving licence.

 

All the above and bearing in mind I already have a vehicle with them, never had points or convictions.

 

Has anyone had else had similar experiences from this company? or ever been asked for Driving licence check codes which you have to get from the DVLA??

[Johny Walker]

Recent experience with Adrian Flux

 

Two vans insured with them. On insuring the 2nd van they asked for documents “photo copy of photocard driving licence & proof of address”. Not a big issue although they should have this on file from my sprinter van which they insure. So sent a scanned copy of a bank letter and my photocard driving licence. A few days pass, email arrives “We still required copies of your photocard driving licence and proof of address”

Phone them up to see what’s happening apparently a dated letter from the bank isn’t enough proof of address despite the fact that the addresses on the photo card licence and bank letter match so send them an email with photocopy of a letter from HMRC addressed to myself. That’s all they asked for.

3rd email now arrives “Documents required!! Driving licence check codes photocopy of reverse of driving licence.

 

All the above and bearing in mind I already have a vehicle with them, never had points or convictions.

 

Has anyone had else had similar experiences from this company? or ever been asked for Driving licence check codes which you have to get from the DVLA??

 

 

 

nope sounds extremme

[inthewoods]

Always found them to be hassle free.

[rapalaman]

Seems to be quite common to produce check codes for insurance annually. I have to send a copy of licence and code every year to Stavely Head Insurance. When I asked why they didn't just keep a copy of my licence (been with them over 10 years), they said they can't because of data protection or some such guff. I just call it laziness!

[County 764]

I've been insured with them for a number of years and didn't have issues until now.

 

They send out emails asking for documents you send what's been asked for then they fire back another email asking for something totally different. Never again!

 

I've just looked at the reviews and there's a lot of people who have had the same experiences. Hence starting this thread

[woody paul]

Have you spoken to them by phone about it.

[Treewolf]

Seems to be quite common to produce check codes for insurance annually. I have to send a copy of licence and code every year to Stavely Head Insurance. When I asked why they didn't just keep a copy of my licence (been with them over 10 years), they said they can't because of data protection or some such guff. I just call it laziness!

 

It's more likely to be because they want to check that you still have a licence, since you could potentially have had it taken away in the intervening year.

 

If a little bit of hassle helps prevent even more exorbitant insurance cost increases, I will settle for the inconvenience of provided details at renewal time!

[Logged On]

Mixed reviews here....

 

 

The Mitsubishi Pajero Owners Club® :: View topic - Adrian Flux Insurance

[WirralBoy]

I have dealt with Adrian Flux for about 16 years.

Never had a problem.

 

Have had quick response via email or phone whenever I've had a query.

 

Talk to them.

[County 764]

I've spoke to this company, won't be using them again after my current policy's run out.

 

Left a review on a review site and the CU@ts have had it removed as they stated there wasn't enough proof of me being a customer. All the bad reviews others had left about this company have also been removed, there was a lot