Possible legal route to deal with unreasonable customer?

[TimberCutterDartmoor]

Do you mind naming brands of netting involved?

 

Sure:

 

Hampton steel vs Redbrand from fenceline.co.uk

[TimberCutterDartmoor]

Surely you showed him the netting before you started erecting it?

 

Yep, and he said continue...

[skyhuck]

You should be OK as you have an email from him telling you to continue after he has seen the netting.

 

Threaten small claims court and follow through if he does not pay up.

[TimberCutterDartmoor]

I never pay for materials myself ... always get customer to pay for / order them ( unless small quantities ) .... Looks like you have landed in an awkward situation to which there is no definitive answer really , just try and negotiate ....does the type of netting make any real difference to the fences purpose , or make injury likely ?

 

Well he thinks a child will more likely try to climb by inserting foot into 75mm wide mesh square than 50mm. I even went measured children's shoes!

 

 

Horsey sorts can (sometimes) have their own moral code regarding payment.

 

Not a horsey type; just wanted mesh taller than stock fence/ pig wire. The fence is merely to demarcate a boundary on some land he's bought. There are numerous entry points over walls elsewhere if folks really want to trespass on a field of nothing.

[TimberCutterDartmoor]

You should be OK as you have an email from him telling you to continue after he has seen the netting.

 

Threaten small claims court and follow through if he does not pay up.

 

No email, just verbal: Told the subby to crack on...

[hamdogg]

You should be OK as you have an email from him telling you to continue after he has seen the netting.

 

Threaten small claims court and follow through if he does not pay up.

 

 

Yeah agree!!

[TimberCutterDartmoor]

I'm having similar troubles.

I'm not exhausting myself with trying to reason with a professional complainer. I told him he has 30 days to pay invoice, simples.

If he doesn't after another 7 days then

If he wants to give reasons why he isn't paying he can do it in front of a judge.

I'll have my evidence he will have his.

These people keep things vague to trip good guys up, I've been stung 3 times in a row with 3 customers in the last 4 months.

I've had enough!

 

Took the words right out of...

[Joe Newton]

Took the words right out of...

 

 

Steady on, Meatloaf...

[aspenarb]

 

As the saying goes, I'm too old for this crap...

 

What'ya reckon?!

 

Cheers.

 

TCD its a stark reminder to us all to fully spec the job and carry out only what has been accepted in writing.Some see the holes in the paperwork as their excuse to knock people. We have come across a few over the years.

 

Bob

[caledonian bob]

Probably not much help in resolving this one but always get the customer to agree the spe to whatever net/wire is required. Believe me I know the pitfalls as I sell fence equipment for a living. Threaten him with the small claims court and have your day in court if necessary. Best of luck.