what should i do ???

[IVECOKID]

My 2000 Kobelco sr20 mini digger has been a pig to start lately so I have been inquiring about sourcing new glow plugs, first stop my manual for engine code then the Local Kobelco dealer who said they cannot find any apart from somewhere in Katmandu .

Next stop a Yanmar dealer who was very helpful and found a set in the UK For £38 pound each !!!!!. I agreed has I had not tried to remove the old ones has machine in use and did not what to take them out and find new ones don't match . Any way new glow plugs arrive today in Yanmar original parts box with Ngk y103v which I can source on e-bay for £6 each in my home town for heaven's sake .

My argument these dealers both said they are old and near obsolete parts and will be expensive but apparently they are common has muck .

Should I have a whinge at the dealers for not trying a bit harder and they both had parts strip downs on computers .

 

Total price including deliver was £148 compared to £20 !!!

Ste

Edited December 10, 2015 by IVECOKID

[eagleye]

make sure they are the right one's first then if you can get them cheaper tell em to price match or give you your dosh back

even if you have to swallow the £20 delivery it's still cheaper

[CJM]

I'm afraid the computer is in charge

[JimE]

I think you've paid £20 for the parts, and £128 for the knowledge/computer system to identify and get the parts.

Atleast you will know for next time!

[IVECOKID]

Just spoke to my local motor factor and he can get them in first thing in morning at £7'each ,,to say I have had my pants pulled down is a understatement.

 

 

Ste

[twistedhicap]

Is it not worth taking the hit on the admin return fee and taking them back to dealer ?

[Breezeblock]

have you paid for them if not tell them to jam them if you have paid wait a couple of days take em back and say they are the wrong ones and you want a credit order them from motor factor job done

[Daniël Bos]

You have the right to return within two weeks I believe (distant seller regs)

[IVECOKID]

Paid for them on my Visa card so I am covered for sending them back , the plugs from local motor factor are exactly the same make , I have to wait till Monday and speak to the guy that took the order .

 

 

Ste

[Gerbutt]

I went through the same with my chipper, I think they were around £30 each but the dealer said he had some none used second hand ones I could have for £17 each. Turned out when he sent them they were wrong, and then with a bit of fiddling I found out the battery leads were breaking down and it wasn't the plugs in the first place 😀