forest and arb

[Jimbo9]

Hi all,

 

I've used forest and arb for most of my supplies and they have always been great. Two weeks ago I ordered a part for my saw they said I should be with me in 9 days fair enough. Two weeks later it's not here so I gave them a call and was told I would have to wait a further 2 weeks so I had to buy another saw online as I can't use a 390 for the work I have next week. so I ordered a 550xp when the delivery info came through the delivery date quoted was the 26th major bummer! ! And a loyal customer left unhappy. Has anybody had issues like this from f & a?

 

Thanks

[Hodge]

They have been ok with me in the past.

[Coletti]

Had to wait a few weeks for parts for an echo chainsaw but I think that's to do with countax which is their sipplier, other than that they have been spot on for me

[mendiplogs]

They have been ok with me in the past.

 

Hi mate as hodge said I've had find them good when got my granfors off them they email and talk to me on the phone thanks Jon 👍👍

[felixthelogchopper]

Have bought 2 saws from them in the past with no problems.

[Rob D]

Hmmm - there is a pretty strict policy of no name and shame on here - and Forest and Arb are one of arbtalks sponsers. You can mention that you have been let down by a 'supplier'

 

 

 

Did you try and contact them on here first? And give them a chance to put this right?

[Outlaw333]

I bought my 550xpg from them a few weeks ago and considering they had to order it from Husqvarna it came very promptly, had a minor issue over some 2stroke but they couldn't have been more sound about it.

I'll second Rob D though about the naming and shaming thing, reputation is so important for any business and you'd be surprised by the influence a few words on the internet can have!

[Gnome]

Ordered replacement blades/bolts for my eliet shredder and service was on a par with the rest of the sponsors I have used on here which is very good indeed.

[mendiplogs]

Hmmm - there is a pretty strict policy of no name and shame on here - and Forest and Arb are one of arbtalks sponsers. You can mention that you have been let down by a 'supplier'

 

 

 

Did you try and contact them on here first? And give them a chance to put this right?

 

Hi ROB I'm with on this I find it far better to ask dealer what's going on then come on here and do it this way your better ring up the dealer and deal with them not come on here I've had a gransfors off FORESTRY ARB at the show they were great they no me I no them I was with Pete picking out our own in the back of there lorry axe thanks Jon

[forestandarb.com]

Hi James, i have been trying to get you on the phone, can you give me a call when you have a minute.

Richard, Forestandarb.com