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Posted

 

This sounds racist, so it probably is, but I find Asians ALWAYS want a deal, so I have to employ Bens tactics if Mr. Muhammed wants us to work for him.

 

 

Sent from my iPhone using Arbtalk

 

Ahahahaha!

Never visited an Arab Souk?

Get your greenhorn European pants pulled hard down and your white skin paddled with your own wallet on every single purchase unless you haggle.

Ty

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Posted
Ahahahaha!

Never visited an Arab Souk?

Get your greenhorn European pants pulled hard down and your white skin paddled with your own wallet on every single purchase unless you haggle.

Ty

 

Never considered going to a souk for a tree quote to be fair..... :confused1:

Posted
Er, thanks, but, er, no!

 

Had a pash in Kiddy a while back, still got mates there but I rarely venture over the Tamar 🏊 these days!!

 

 

:) Went to school in Totnes many moons ago. That's the dart

Posted
Ahahahaha!

Never visited an Arab Souk?

Get your greenhorn European pants pulled hard down and your white skin paddled with your own wallet on every single purchase unless you haggle.

Ty

 

Hahaha, I love a haggle when I'm amongst hagglers Ty, but my tree work prices don't start 300% higher than the bottom line!

I bet you have some fun with the ex-pats whose hedge fund has run a little thin! And the French farmers haggling over €15 on a €2000 job!

 

 

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Posted

Haha!

Too right there Mark.

I totally avoid farmers and leave the impoverished expats for other impoverished expat Arbs scratching a half living here.

Give me urban French clients any day.

Even lorry drivers retire on 2k+ per month here and with no real sense of a euro crisis there seems to always be a serious demand for tree work around here.

Ty

Posted

When we quote a price on our work, everything as you have said is worked out to the penny. If you start budging on a quote, then you are showing the customer that you have actually got the quote wrong. Not a great start to customer relations and of course they will tell anyone that they know that your quote isn't really your price.

Stick to your guns, definately.

Tree LC

Tree surgeon Horsham

Posted

I like Marks comment on, moving the specs, I did this on a patio job a while back, and got him up to me rather than me down to him. The classic is leaving the rubbish, not chipping or cross cutting etc.

 

I do however usually stick to my guns on a job, and make sure the specs are clear in my quote. I always quote a fixed price for the job, not a day rate, or estimate based on that. I hate having someone looking over your shoulder. If I'm back on the deck at 2pm after 5 hours in a tree, and I feel fine, I will go up a small tree after lunch. If I feel done in, then I'll help out tidying up, or call it an early day depending on the job. If the customer is thinking 2pm, that's only half a day, then I would feel forced to keep on when I'm more likely to make a mistake due to fatigue. When I explain this, the customer always seems happy with it.

 

If they start to haggle, then you can point out all sorts of hidden costs, insurance, loler, waste disposal, blade sharpening, let alone the wear and tear on the obvious kit. Before they know it, they think that they've got a bargain at the £1000 I just quoted to knock over that 30' leylandii :001_cool:

Posted

Tim has a good point that I didn't mention. We always also quote for the job and not a daily rate. If you work out your price structure correctly then you cannot lose.

At the end of the day if you give a fair price for your work, do a good job and are polite.

You will get further work either from that recommendation or from the same customer at a later time.

I'm sure we all know what is right and if we are quoting too high.

Tree LC

Tree surgery Horsham

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