New cambium saver already 5 yrs old

[muppetlab]

Just bought a cambium saver from Abbey Pro. Item arrived and its manufactured in 2010. Marlow say a 10 yr shelf life but still its taking the pee a bit. I contacted abbey and said i wasnt happy, their response was if you dont like it tough, send it back at your cost and we will refund you the item not your return postage. Terrible service, wont be buying another thing from them and recommend anyone else avoid them. Knew i should have stuck to Honey Bros. Or am i being unreasonable?

[DanClimbsTrees]

Pretty poor in my opinion. Wonder why they're carrying such old stock.

[kevinjohnsonmbe]

Pretty poor in my opinion. Wonder why they're carrying such old stock.

 

because anyone that has used them before will never go back?

[Daniël Bos]

because anyone that has used them before will never go back?

 

This.

[TGB]

Sounds like they either had a big order and haven't sold as many as hoped. Or they had a deal on older stock from their supplier and are hoping to upper the profit on that order.

[5 shires]

Just bought a cambium saver from Abbey Pro. Item arrived and its manufactured in 2010. Marlow say a 10 yr shelf life but still its taking the pee a bit. I contacted abbey and said i wasnt happy, their response was if you dont like it tough, send it back at your cost and we will refund you the item not your return postage. Terrible service, wont be buying another thing from them and recommend anyone else avoid them. Knew i should have stuck to Honey Bros. Or am i being unreasonable?

 

Marlow are good quality. Was it in its plastic bag or lose? Can I ask what did you pay for it?

[DanClimbsTrees]

because anyone that has used them before will never go back?

 

Haha, probably!

[muppetlab]

Marlow are good quality. Was it in its plastic bag or lose? Can I ask what did you pay for it?

 

It was in a bag with paperwork. Was about £40 i think for a 1.5m.

[wicklamulla]

was it listed as 'NOS' (new old stock) ?

[TimberCutterDartmoor]

because anyone that has used them before will never go back?

 

Just bought a cambium saver from Abbey Pro. Item arrived and its manufactured in 2010. Marlow say a 10 yr shelf life but still its taking the pee a bit. I contacted abbey and said i wasnt happy, their response was if you dont like it tough, send it back at your cost and we will refund you the item not your return postage. Terrible service, wont be buying another thing from them and recommend anyone else avoid them. Knew i should have stuck to Honey Bros. Or am i being unreasonable?

 

Abbey