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Are BT responsible for maintaining their lines to be kept clear?


SteveA
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One of the lads (old mate and customer in shop) was telling us he snapped a phone line a few weeks ago, bill of around £750!!!

 

Its no surprise his employer isnt too happy about it.

 

So be warned, it use to be the best end of £200(it use to be free to drop the lines once!!), seems to have risen quite a bit.:001_huh:

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It is bt responsability i carry out clearance for them they will only act on the matter if the line becomes faulty and even then they quite ofter just drag a new one throught on the old to replace it .

 

On the odd ocastion we carry out preventative work. But only through a complaint from somone with a bit of clout.

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then the lines are too taut. there is a reason why they leave so much slack.

 

And I thought it was so that when you caught one with an old Lister bale elevator you could get at least 10 Meyers before it stalled the tractor. Obviously this has never happened to me 😮

 

Sent from my Nexus 7 using Arbtalk mobile app

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Slightly different issue, but also to do with phone lines and BT.

Was burying our power supply and had to cross over where I knew the BT lines were approximately so thought I'd just take to top few inches of hard off with the mini digger and cut through ours and the neighbours lines which were only about 3" below the surface. This was installed in the 70's or 80's sometime.

Phoned BT and they told me this is normal in the circumstances and there is no requirement to bury the lines. At this point it crosses in front of the neighbours cottage and through their garden :confused1:

They said I was liable for the damaged lines, but I dont think they ever charged me the £105 pounds they were claiming (about 13 years ago)

Found out more recently that where it comes off the pole at the end of our track, it seems to have been laid on the verge of the track. Again they say this is normal!!

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Slightly different issue, but also to do with phone lines and BT.

Was burying our power supply and had to cross over where I knew the BT lines were approximately so thought I'd just take to top few inches of hard off with the mini digger and cut through ours and the neighbours lines which were only about 3" below the surface. This was installed in the 70's or 80's sometime.

Phoned BT and they told me this is normal in the circumstances and there is no requirement to bury the lines. At this point it crosses in front of the neighbours cottage and through their garden :confused1:

They said I was liable for the damaged lines, but I dont think they ever charged me the £105 pounds they were claiming (about 13 years ago)

Found out more recently that where it comes off the pole at the end of our track, it seems to have been laid on the verge of the track. Again they say this is normal!!

 

Not sure mate. Not even sure about our trees tangled in their crappy line?!

 

Double checked and we don't have a wayleave for the BT line.

 

So I'll be calling BT next week, from my mobile phone, and see how it goes.... I'll be calling from my mobile phone because we don't have a landline at home (didn't want to pay the expensive BT line rental!) :laugh1:

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It is bt responsability i carry out clearance for them they will only act on the matter if the line becomes faulty and even then they quite ofter just drag a new one throught on the old to replace it .

 

On the odd ocastion we carry out preventative work. But only through a complaint from somone with a bit of clout.

 

There doesn't seem to much consistency does there?

I have done loads of work for people with dodgy lines that BT have insisted is their responsibility because they own the trees that did the damage.

The last BT engineer I worked on site with said the only exception was squirrel damage....

 

 

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