DMM ultra O biner FAIL

[teresa green]

Both my ultra O's on my hitch climber failed to close last week, I hadn't noticed until I moved onto climb my second tree of the morning when neither biner would close, some sort of plastic insert has popped out the bottom of the gate keeping it permanently open? There only a few months old.

What ya think lads?

[Tommy_B]

Pictures please

[Rich Rule]

Take them back to the retailer you purchased them from. See if they will exchange and send them back to the manufacturer.

[Mr. Squirrel]

Sounds like the springs have popped out the bottom. You may be able to push them back up and seat them on their wee notches? As above though really I guess because they shouldn't do that.

[teresa green]

I will post pictures tomorrow lads, it could be possible that in the cold something has contracted and these have popped, it was minus 7 that morning or colder?

[Old Mill Tree Care]

Just take them straight to the dealer. DMM are really good when this kind of thing happens. They will want to see them as it's educational for them.

[edwood]

this happened to a lad i was working with last week, are yours the new blue ones? it was pretty cold for us so that may be something to do with it!

[WeeDee]

I will post pictures tomorrow lads, it could be possible that in the cold something has contracted and these have popped, it was minus 7 that morning or colder?

 

For karabiners, it's not too cold! Remember, these things are designed to work in rough environments.

Get them back to the manufacturers - hopefully you'll get sorted out, and DMM might gain some useful information.

[Dobson89]

Happened on two of my ultra-o 's. Both times it was minus 5 ish. Small piece of plastics pops out from bottom of barrel and they no longer shut.

 

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[coleman]

same happened to my friends dmm aero....he sent it back to dmm, they replaced it sent apologies, quality control shizzle and some free stuff!