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Posted

:blushing:

Almost never do written quotes or a job spec, just hand shake every job.

 

In 18 years I've only had one customer try it on.

 

Had a guy today, looked at the job £550+VAT, guy was happy, he asked if I put things in writing, "nope" I say and shake his hand, tell him I'm a man of my word. "Well if thats good enough for MR X, thats good enough for me" he replied (I'd been recommended to him my Mr X)

 

I always run through the job with them on the day we are doing it, if they try to change things, I pull them up on it, but it very rarely happens.

 

People are aways happy and away pay, no problem :)

 

Yep,thats the way i like to do it too,and i havnt got a horse or a wide brimmed hat.

Posted
Yes it was a made up example.:001_huh: what I'm getting at is that this type of thing does happen.

 

Please give just one documented account of this happening please :001_smile:

 

Just one please.

Posted

always a written quote on carbonised, letterheaded paper with a card. Mostly there and then during the consultation, but for bigger jobs, risk assessment/job sheet on site and quote prepared at home and emailed/posted. I can't remember what I did yesterday...got to write everything down! :blushing:

Posted
always a written quote on carbonised, letterheaded paper with a card. Mostly there and then during the consultation, but for bigger jobs, risk assessment/job sheet on site and quote prepared at home and emailed/posted. I can't remember what I did yesterday...got to write everything down! :blushing:

 

Thats because you write every thing down :001_rolleyes:

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