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Word of mouth is one of the best forms of advertising, even though the customer requested it, its not a very good advert for future business.

 

You are right there, so this client will tell everyone that her tree surgeon done exactly what she wanted and she is delighted, as far as i can see thats great advertising via word of mouth. :001_smile:

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Word of mouth is one of the best forms of advertising, even though the customer requested it, its not a very good advert for future business.

 

We are local hero,s they had taken over the street, we have brought a better quailty of life to the client and their neighbours. What would your approach been?

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