Jump to content

Log in or register to remove this advert

Are logs a sideline or a full time business ?


Dave Martin
 Share

Recommended Posts

i find if you dont answer that phone straight away the customer simply moves straight on to next ad without even puttin the phone down for a sec.... i'm talkin of dozens and dozens of times i'll ring the no back within 20 secs of gettin a missed call to find the line engaged and when i do get through i'd say 7 outta 10 times they've gone somewhere else... this also happens with customers ringing up for skips... yeah you'l get few that want to shop around and get 2or 3 prices but not often in my experience...

 

Snap .. if for any reason I miss a call (which is not very often) I phone back and grovel for forgiveness for not answering immediately.

Link to comment
Share on other sites

Log in or register to remove this advert

  • Replies 119
  • Created
  • Last Reply

Top Posters In This Topic

Snap .. if for any reason I miss a call (which is not very often) I phone back and grovel for forgiveness for not answering immediately.

 

i have 3 land line no's that are usually diverted to 3 different mobiles... or to 1 when not that busy... 1 for skips and 2 for logs and tree work.. i have them all on a long ring before answer phone kicks in so can usually finish conversation on one phone then answer other.. if its a tree job i'm on phone too have been known to cut them off to answer another phone or take a call thats waiting on same phone.. then ring back apologisin for being in a "bad area"..

Link to comment
Share on other sites

i have 3 land line no's that are usually diverted to 3 different mobiles... or to 1 when not that busy... 1 for skips and 2 for logs and tree work.. i have them all on a long ring before answer phone kicks in so can usually finish conversation on one phone then answer other.. if its a tree job i'm on phone too have been known to cut them off to answer another phone or take a call thats waiting on same phone.. then ring back apologisin for being in a "bad area"..

 

Top man :biggrin: you will go far :thumbup:

Link to comment
Share on other sites

I dont know if you can make a full time business depends on your area and how many people are doing it. I have a rule dont buy more cord than you can afford to sit on till next year. Because if the winds come in oct and blow all the trees over you wont be selling it. At £52 a tonne + vat delivered I cant afford to sit on much. The last two winters have been good especially with the popularity of woodburners going in.

 

Steve are you related to the robot in Hitchhikers Guide to the Galaxy :biggrin:

Link to comment
Share on other sites

i have 3 land line no's that are usually diverted to 3 different mobiles... or to 1 when not that busy... 1 for skips and 2 for logs and tree work.. i have them all on a long ring before answer phone kicks in so can usually finish conversation on one phone then answer other.. if its a tree job i'm on phone too have been known to cut them off to answer another phone or take a call thats waiting on same phone.. then ring back apologisin for being in a "bad area"..

 

HI nick not going to get your hay in if on the phone all day:lol: or the corn mate all the best jon :thumbup:

Link to comment
Share on other sites

FWIW, the type of customer who rings around is usually the same one who wants the cheapest deal. NOT my type of customer, but then again I only "play" with firewood and is approx 7 or 8% of my annual turnover.

 

It does however have to pay its way, hence I will never be the cheapest, and never have a massive turn over from it, but what I do sell is high quality and would say year on year I keep 95% of my old customers. These customers are the ones who do my advertising and give word of mouth to new customers, and they are the type who will leave a message on the ans phone and wait for me to call them back.

 

Not everyones cup of tea, but works well for me.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


  •  

  • Featured Adverts

About

Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
If you would like to contribute to making this industry more effective and safe then welcome.
Just like a living tree, it'll always be a work in progress.
Please have a look around, sign up, share and contribute the best you have.

See you inside.

The Arbtalk Team

Follow us

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.