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Posted

I had one today, him "can you deliver me some logs befor Christmas" me " have you had them from me before?" Him " no but my usual guy hasn't got any" me "no sorry I'm booked up" I'm looking after my regulars.

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Posted
I had one today, him "can you deliver me some logs befor Christmas" me " have you had them from me before?" Him " no but my usual guy hasn't got any" me "no sorry I'm booked up" I'm looking after my regulars.

 

HI HODGE great one mate thanks :thumbup:

 

 

HAPPY XMAS TO YOU ALL THANKS JON :thumbup:

Posted
I had one today, him "can you deliver me some logs befor Christmas" me " have you had them from me before?" Him " no but my usual guy hasn't got any" me "no sorry I'm booked up" I'm looking after my regulars.

 

Hear what you're saying but are all your regulars virgins in as much as they never had logs from anyone else first? How do you know this bloke wouldn't have become your best customer once he'd sampled your product and service?

 

Just seems odd to turn it down IF you did have the wood and the time to do it.

Posted
Hear what you're saying but are all your regulars virgins in as much as they never had wood from anyone else first? How do you know this bloke wouldn't have become your best customer once he'd sampled your product and service?

 

 

 

Just seems odd to turn it down IF you did have the wood and the time to do it.

 

 

Because I could tell his type, you get to know them and ok he may have become my best customer but on the flip side he may not and then one of my regulars might of not got any logs, I don't have an endless stock of dry wood you see it's all on rotation so I really have to be careful as to who I sell to.

Posted
Because I could tell his type, you get to know them and ok he may have become my best customer but on the flip side he may not and then one of my regulars might of not got any logs, I don't have an endless stock of dry wood you see it's all on rotation so I really have to be careful as to who I sell to.

 

Nice one Hodge, that's what's called customer service, look after them well and they'll keep coming back 👏👏

Posted
Nice one Hodge, that's what's called customer service, look after them well and they'll keep coming back 👏👏

 

 

I have to mate, I have fallen for the "can I have some logs before Christmas and I will get them off you all the time" routine in the past, took a guy some out on Christmas Eve a few years back, I even put them in his shed, he paid and said what a good load and he'd get them again, never heard from him again and I've seen him getting it of other people since so I decided to just look after my regulars.

Posted
I have to mate, I have fallen for the "can I have some logs before Christmas and I will get them off you all the time" routine in the past, took a guy some out on Christmas Eve a few years back, I even put them in his shed, he paid and said what a good load and he'd get them again, never heard from him again and I've seen him getting it of other people since so I decided to just look after my regulars.

maybe with this type of enquiry you could put the price up then at least you have been well paid :thumbup1:

Posted
I have to mate, I have fallen for the "can I have some logs before Christmas and I will get them off you all the time" routine in the past, took a guy some out on Christmas Eve a few years back, I even put them in his shed, he paid and said what a good load and he'd get them again, never heard from him again and I've seen him getting it of other people since so I decided to just look after my regulars.

 

HI HODGE you are RIGHT WHAT DO YOU THINK OF THIS THEN I NO A CHAP JUST GONE INTO IT HE SOMEONE I NO VERY WELL HE SAID JON I HAVE 10 BAGS TO DO AND ONLY 9 BAGS OF WOOD CAN BUY SOME OF YOUR HARD WOOD NO YOU CAN NOT YOU CAN HAVE SOME POP THEN I WAS THINKING HE MAY TAKE THE LOT SO I CUT IT FOR HIM AND TOLD HIM THATS ALL YOUR GETTING OFF ME FOR XMAS :lol:THANKS JON :thumbup::thumbup:

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