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Hows the log sales going now


mendiplogs
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Flat out here delivering. 8 cubes left unspoken-for, then that's it until the summer.

 

Thank goodness for the cold spell and the Defender! Got a lot of new, very happy, customers - one of whom is completely new to wood burning having only just got his stove fitted (a nice Clearview) and who had had "2m3 of dry logs just delivered, but I heard yours were really good so I'd like to order some to compare". When I got there yesterday he had barely a cube of tiny, dripping-wet stuff. I got an email this morning raving about the stuff I took - which was 70% of the price he paid for the others...

 

There are some rip-off merchants out there!

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Flat out here delivering. 8 cubes left unspoken-for, then that's it until the summer.

 

Thank goodness for the cold spell and the Defender! Got a lot of new, very happy, customers - one of whom is completely new to wood burning having only just got his stove fitted (a nice Clearview) and who had had "2m3 of dry logs just delivered, but I heard yours were really good so I'd like to order some to compare". When I got there yesterday he had barely a cube of tiny, dripping-wet stuff. I got an email this morning raving about the stuff I took - which was 70% of the price he paid for the others...

 

There are some rip-off merchants out there!

 

All sounds good, Is'nt it a good feeling when people appreciate your dry logs? dont you worry that you are almost out and your happy customers will go elsewhere?

We sold logs all through last summer, sales were pretty constant April-August, then leapt to 5 X last years sales during September, took us by suprise! Log sales already exceeded the whole of last financial year a couple of weeks ago,( so many new wood burners?)

Almost out hardwood, plenty of softwood left, but it is dry and seasoned and seems to be preferable to the half seasoned wet hardwood that is around, Around 20 metres already booked to go out this week, so I'm happy:biggrin:

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All sounds good, Is'nt it a good feeling when people appreciate your dry logs? dont you worry that you are almost out and your happy customers will go elsewhere?

 

It certainly is. I keep a customer database with notes on who came back to me to say they liked them, and it's a flatteringly large number!

 

As for them going elsewhere, I'm rapidly forming the view that I get far more of them "locked in" to my supply as a result of getting crap at this time in the season from someone else, than decide to go with someone else as a result of a good experience (e.g. cheaper for same quality).

 

I guess the important bit is I sell all that I produce. So I'm clearly either doing something right, or not producing enough! But I'm in a niche market and doing nothing like your volume.

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