Well done Stihl

[treequip]

A week or so ago I called into a stihl dealer to pick up a few bit’s.

Among other things I wanted a spark plug for an 084. The chap behind the counter asked for a sample to match. I didn’t have one but pointed out that all the saws of that vintage were on the same plug and couldn’t he look in the “puter” to get the part number.

 

First he then the shop owner claimed the plugs were all different, followed by the “iv’e bin doin this fer thirty years……” routine.:thumbdown:

 

 

Needless to say I left and went to another dealer who was exactly what you would expect supplying parts and lending tools so I could fix the saw in his car park.

 

I was annoyed by the first dealer and delighted with the second, praise where it is due I emailed Stihl to let them know. I got a reassurance about addressing the poor service and some goodies.

 

Well done and thank you Stihl.

 

 

Andy

Edited June 10, 2010 by treequip
Grandmar

[chris cnc]

how does it run compared to the Husqvarna cap?

[treequip]

  chris cnc said:

how does it run compared to the Husqvarna cap?

 

Couldn’t comment as I don’t have a Husky cap to compare but the wife says the Stihl one looks like a beauty spot on a bulldog.

[chris cnc]

  treequip said:

Couldn’t comment as I don’t have a Husky cap to compare but the wife says the Stihl one looks like a beauty spot on a bulldog.

 

harsh! that is good customer service that though nice one

[plippy]

i have 2 stihl dealers near me, atleast 5-8 miles from my home and not happy with the service they provide, maybe if i complain to stihl about both they would send me a shiny new saw:lol:

 

to be honest i class jonesie as my local dealer which is stupid really considering he's about 50miles away

[tractorboy1]

  plippy said:

i have 2 stihl dealers near me, atleast 5-8 miles from my home and not happy with the service they provide, maybe if i complain to stihl about both they would send me a shiny new saw:lol:

 

to be honest i class jonesie as my local dealer which is stupid really considering he's about 50miles away

 

Both the stihl main dealers in Kent arn`t much cop especially if its a small part you want sending out.

[Mick Stockbridge]

Weird thread!!!Perhaps the first dealer was having a bad day or something but you saw fit to report him to Stihl and then show off your ill gotten gains:thumbdown:

[Mick Stockbridge]

Well come on then treequip, I know you have looked at my post so what's your answer?

[Ian C]

Shut up mick you gay faggott.

 

Andy, that baseball cap is way way to small for you massive bonce and you dont need the pens................you can't write!........ebay.

[Mick Stockbridge]

  IC TREES said:

Shut up mick you gay faggott.:

 

:lol:You gotta admit though Ian, it is a tad underhand.