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Your broadband speed?


alex_m
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Do I get the wooden spoon?

 

Here's a story for you - a year or so ago my broadband stopped working, and phone line went very crackly and faint. Phoned broadband supplier - nothing to do with them. Phoned BT - definitely my broadband supplier. Spent a few hours chasing phone lines through the loft and cavitiy walls, testing sockets and looking outside to see if some dumb tree surgeon hadn't knocked the wires down :)

 

No joy. Days of back and forthing to BT and broadband supplier who denied all knowledge, plus BT use openreach for all service which is in effect a totally seperate company, so they don't talk to each other.

 

I really was getting quite angry three days later or so, and swearing and shouting at BT only succeeded in giving them the right to a) charge me for a BT engineer to come out, which would be in a week or two, and b) hang up.

 

Stopping short of grabbing a jerry can and some milk bottles and heading to HQ I paid a visit to the local exchange, where there was a BT Openreach van sitting outside. Bingo.

 

Climbing in I found the steel door and gave a friendly knock. A bemused engineer turned up blinking in the newfound light and very kindly let me in.

 

He found the solution in no time - someone in my village had ordered Broadband recently and as they didn't have enough ports in the exchange they simply unplugged mine and plugged theirs in.

 

What a shower of sh*ts.

 

If I hadn't met the engineer at the exchange I would probably still have no phone line, or had to pay lots of money for BT to find out what the problem was only for them to make something up, and be in prison.

 

Anyway, I'm over it now obviously... :)

 

Grrrrr....

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