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How to dress when pricing jobs?


Lorry thompson
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Always with named sweatshirt on, and ALWAYS cleanshaven (obviously not an issue for those who sport facial hair normally!) and clean smart trousers unless on the way home from a job, when the potential client will have been forwarned anyway. Some customers may even get me into a collar as opposed to just a T-shirt, but that is uncommon lol

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I gotta get some company tops sorted soon I've just been turning up in the transit with the gear on givin them the "sorry about the state of me I'm just so busy" line. I look quite young so when I was goin in my casual gear in my lasses megane don't think they took me seriouse

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I gotta get some company tops sorted soon I've just been turning up in the transit with the gear on givin them the "sorry about the state of me I'm just so busy" line. I look quite young so when I was goin in my casual gear in my lasses megane don't think they took me seriouse

 

If your young and want people to know what your about . Why dont you knock up a selection of photos and laminate them . So they can look at them while you check out the job .:thumbup:.

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its what comes out your mouth that is important imo, every customer is diferent and every customer has diferent expectations. As long as you are polite and well mannered then you will be ok. I have turned up in suits after a funeral or shorts and t shirt on my day off, i have walked, cycled to jobs and even turned up in a brand new bmw convertable(not mine) didnt make any diference. But the mog definately sealed the deal, i still have customers asking me about it, then i get gloria out the van and they are so disapointed lol

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"its what comes out your mouth that is important imo"

 

if only that was the case stephen.. the first thing a customer sees is YOU, and what you are wearing...and wether we like it or not it sets the scene in the customers head for the whole deal...

 

suggest looking into "moments of truth" the book by jan carlzon.

[ame=http://www.amazon.co.uk/Moments-Truth-Tom-Peters/dp/0060915803]Moments of Truth: Amazon.co.uk: Tom Peters, Jan Carlzon: Books[/ame]

 

this guy turned KLM round in a very short space of time ie from almost bankrupt to profitable just by working on moments of truth etc..

 

 

Moment of Truth (MoT) Analysis

is just one link into it..

 

have been involved VERY heavily with this in the past and if you think that appearance doesnt matter then you could be missing out somewhere....

 

please dont think i'm a door to door salesman.. i've just come from another industry and seen the effects...

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i agree, but i like to deal with customers who dont look for 'deals' od discounts cards. I dont want an easily brain washed old granny who is dazzled with shinny shinny, i enjoy my relationship with my customers and have to have a clear consciounce when my head touches the pillow. I was in a shop today buying some stuff, the assistant was talking to another customer. The lady was buying an expensive pair of boots for her husband for a walk in the great glen tomorrow, now the boots were old school tough leather, the assistant was advising her that the boots would need walked in and softened first, so maybe not ideal for a 30 mile hike tomorrow for a guy who is more thnan likely to be in his late fifties, the womans reply was' its ok, i bought him some SPECIAL SOCKS in another shop. I nearly burst out laughing. Now this is an example of a good salesman, BUT i cant help feel sorry for the poor guy tomorrow with blisters and in agony, the diference is this guy will never bump into the con man that sold his wife the SPECIAL SOCKS i spend all day talking to my customers in cafes, shops, in the street and out in walks, i might not be the best arb in the world but i am honest and i know what a brush is and i respect them. I understand and find marketing VERY interesting, i too have looked into this trying to find the secret, but what i have found is be yourself, i often say to folk, i dont know or leave it with me and i will look it up, i used to keep my little tree ident book in the van, then i just used to keep it in my pocket and look things up with the customer. You cant be the person you are not, if you do become some one you arent then you wont be a happy person.:001_smile:

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Haha the lads were meant to make me wear one of them lat week at my stag but one of the lads got wrecked and demanded he wore it saved me doin it lol like the idea of some photos ive had some packs made up for the van with insurance papers in generic risk assesments specific risk etc could add some photos in there got some good ones the other day when we took a big beech down think a mog would be the answer lol I remember a company I worked for had 3 and when u turned up to do a job and u weren't in a mog they were askin where the big green thing was

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