Where and how do you draw the line?

[Bunzena]

1 hour ago, Arborist said:

I think for passing off you would have to be working in the same area. There were two firms local to me that went to court over this a while back, cost them both a heap of money and the looser had to state that he didn’t work in certain areas.

Im not sure how things would change now with the net making the world smaller and there are impacts on to the OPs business. 

That certainly used to be true.  But now - mainly because of the internet - it's much less so.  It will come down to how the powers that be define 'the market'

 

Only a good, specialist lawyer would be able to advise. 

 

But through personal experience - I believe you stand a reasonable chance of making a realistic case.  But only as a last resort.

 

A simple letter might be all you need.  Always use 'the law' in layers.

Edited February 14, 2021 by Bunzena
Typo!

[Arborist]

57 minutes ago, openspaceman said:

Small local tree-surgery business succeeds in passing off action | Solicitors Humphreys

WWW.HUMPHREYS.CO.UK

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Small local tree-surgery business succeeds in passing off action Redwood Tree Services Ltd has succeeded in a...

 

 

It's not straightforward and highly dependant on locality and of course reviews are available anywhere.

 

I did to work for the previous owner before he sold the business but not the present owner.

Did you work for Warren or the other Redwoods?

[openspaceman]

6 minutes ago, Arborist said:

Did you work for Warren or the other Redwoods?

John Hobbs who sold the firm when he moved to Oz, I met Nick Rose several times 15 years ago, plucky chap.

[Woodworks]

1 hour ago, carpenter1 said:

I know which business you mean, I have seen it on other sites and thought🤔 then realised. 

Having seen both how do you see it? Accidental, cheeky or taking the pee?

[SbTVF]

Nothing worse than a spurious google page review or low star rating from someone that either hasn't verifiably purchased anything from your business or doesn't even exist.

Our owner occupied only caravan site, years back, received our very first review, a 1 star review, from a bloke who we'd turned away at the gate because we didn't offer day tickets on the fishing lakes and was pissed off about it!  All you can do is reply but its very unfair.
 

Our firewood page received our first 4 star (no text) review from a name that hasn't purchased firewood from us. All our other reviews are genuine glowing 5 star reviews. Drives me mad.