Quality of service from dealers

[Ty Korrigan]

3 hours ago, Joe Newton said:

This all sounds very familiar. Perhaps a lesson will be learned at some point. 

And what lesson would that be?

  

[John Shutler]

25 minutes ago, Ty Korrigan said:

And what lesson would that be?

  

buying the machinery in the country its going to be used instead of trying to save a couple of quid is probably a good starting point

[Ty Korrigan]

9 minutes ago, John Shutler said:

buying the machinery in the country its going to be used instead of trying to save a couple of quid is probably a good starting point

John, that is just a smart ass comment "couple of quid"...

 

'Lemon Plant' intentionally sold a faulty machine.

An engineer admitted as much over the phone that this machine had a history of issues which is why the hours were so low for it's age. 

This week GM admitted they cannot find a French dealer able to undertake the structural repairs so even if I had bought the machine in France it would require returning to GM anyway.

This is now in hand.

  Stuart

 

[roboted]

1 minute ago, Ty Korrigan said:

John, that is just a smart ass comment "couple of quid"...

 

'Lemon Plant' intentionally sold a faulty machine.

An engineer admitted as much over the phone that this machine had a history of issues which is why the hours were so low for it's age. 

 

 

And that is a load of Bollocks. As is much of your memory and your rhetoric about this episode.

[Ian Leach]

Burnt bridges

[Rich Rule]

There does seem to be a common denominator in all the episodes you describe, regardless of equipment, brand and dealer.

 

 

[Ian C]

John, that is just a smart ass comment "couple of quid"...

 

'Lemon Plant' intentionally sold a faulty machine.

An engineer admitted as much over the phone that this machine had a history of issues which is why the hours were so low for it's age. 

This week GM admitted they cannot find a French dealer able to undertake the structural repairs so even if I had bought the machine in France it would require returning to GM anyway.

This is now in hand.

  Stuart

 

Ty, sorry to be so blunt but I’m a Yorkshire man, are the French dealers reluctant to have anything to do with you because you just a whinging twat?

[spudulike]

Just now, Ian C said:

Ty, sorry to be so blunt but I’m a Yorkshire man, are the French dealers reluctant to have anything to do with you because you just a winging twat?

That's a bit strong, especially when aimed at a customer who sent me some caramel topping that goes nice in porridge! I didn't find him a "winging twat"  or even a whinging twat!!!

[Ty Korrigan]

I agree, I am a bit of a whinger who through this forum feels able to express his woes and dissatisfaction.

 Though it doesn't matter what you people think or say about me in return.

You are not my friends nor people I am likely to meet in my life time nor more importantly potential clients.

Nothing you can say about me in the way of personal insults on here can impact my life.

That is the great thing about the online Arb world.

That insulates me from your vitriol.

I don't think I would ever write such stuff about others on this forum.

I'm just not that nasty.

   Stuart

 

 

 

[spudulike]

Blimey!