Courier woes

[Stubby]

11 hours ago, trigger_andy said:

Ive always fount it the complete opposite. Ebay and Paypal always look after the purchaser and not the seller. 

 

I sold a V8 a year ago. Made it perfectly clear its collection only or arrange your own courier. The purchaser agreed, paid me a little extra for a pallet and cargo straps. I waited and waited for him to arrange collection but he was working over-sea's. Then 3 months later I get a request to cancel the order, which I say no to. The moneys already been spent and a deals a deal. So he goes through ebay and paypal, who after a lot of back and fourth and reviewing the working in the add agree with me he is in the wrong but as I still have the engine they are refunding him. Happens again and again.

 

I just bought a Polytunnel. The cover seems to be missing some fasteners, I ask the seller to replace or refund the cover. They refuse and say its past the return date (I was working away) So I told him its ok, I'll just get my money back from paypal. He dragged his heels and never countered my arguments as we both know full well paypal would side with me. I only asked for the money for the cover to be replaced, not the whole Polytunnel. 

 

Sold a Honda GX390, described the shaft as 1". He said its 25mm and wanted a full refund. I instantly knew I was screwed. He got his full refund from paypal. 

 

I never accept paypal now and insist I pay through it. 

I have always found they side with the buyer also .

[spudulike]

Sorry, I meant "Purchaser" and not seller - now corrected!!!