Introducing The Sure-Track MT3 Tracking Device

[kev7937]

How are people fixing these to their machines? We've struggled to find a decent place to secure ours on our Forst, it fell off down the road once when it was secured with the sticky tape supplied and then fell off whilst in use after they gave us some magnets to try.

 

Ta

Edited June 18, 2019 by kev7937

[Steve Bullman]

Sorry to hear you are having problems Kev. I haven't had any other complaints so far so I assume there is an answer. I will get in touch with Suretrack direct although it sounds like you already have been.

[Steve Bullman]

54 minutes ago, kev7937 said:

How are people fixing these to their machines? We've struggled to find a decent place to secure ours on our Forst, it fell off down the road once when it was secured with the sticky tape supplied and then fell off whilst in use after they gave us some magnets to try.

 

Ta

I've spoken to suretrack and they have given some advice. I expect you have already followed this, but will go over it anyway

 

Main thing is to thoroughly clean the area of grease before installation, and once applying the unit to the sticky take to make sure you hold it for at least 30 seconds to secure. Also make sure the area you are applying the sticky tape to is flat and that the whole of the tape is being used, otherwise you can run into problems.

 

The magnet option that you have tried isn't necessarily stronger than the tape, and it appears thats not solving the option for you either.

 

One option would be to position it so it is wedged between 2 parts. Someone with a Forst would be better placed to suggest an option here though (hence you started the thread)

 

Is using cable ties to secure it in addition to the tape feasible?

[kev7937]

7 minutes ago, Steve Bullman said:

I've spoken to suretrack and they have given some advice. I expect you have already followed this, but will go over it anyway

 

Main thing is to thoroughly clean the area of grease before installation, and once applying the unit to the sticky take to make sure you hold it for at least 30 seconds to secure. Also make sure the area you are applying the sticky tape to is flat and that the whole of the tape is being used, otherwise you can run into problems.

 

The magnet option that you have tried isn't necessarily stronger than the tape, and it appears thats not solving the option for you either.

 

One option would be to position it so it is wedged between 2 parts. Someone with a Forst would be better placed to suggest an option here though (hence you started the thread)

 

Is using cable ties to secure it in addition to the tape feasible?

Cheers Steve, it went onto a brand new chipper so was pretty clean to start off with but from memory I think it was the foam on the pad coming apart rather than the glue failing, suitable places to fix it seemed pretty rare tbh so was hoping another user might be able to help. Might have to go for the “no more nails” option

 

The most biggest concern today though is that I don’t think weve had a call telling us the tamper plate is no longer attached to the unit.

[maxwood]

Awful product and service. I’ve had mine for almost a year and time and time again I’m having problems. From not being able to locate my chipper when it’s in the container to having our tracked chipper out on site all night with the tracking system “pending” meaning the device is not sending messages back to there office. On occasions the staff will be able to use the machine for up to an hour before I revive any alarm the machine has moved.  I am severely disappointed with the product and service. I will be having a different tracker fitted to the machine and cancelling my contact as soon as possible. 

[Steve Bullman]

I assume you have spoken to Suretrack directly about this and ruled out it being a faulty unit?

[Woodlover]

On 08/08/2018 at 21:09, Steve Bullman said:

Bespoke theft applicances

1st question what does applicances mean.

 

2nd Can this devise be attached to employees?

[maxwood]

5 hours ago, Steve Bullman said:

I assume you have spoken to Suretrack directly about this and ruled out it being a faulty unit?

Yes spoken to them a few times and raised concerns with little help. When my machine was “pending” all night they said I must have poor signal in the area?? But I thought it works of a few systems? When they can’t locate it in my container they told me it will be able to track it when it comes out. My concern is that if it’s stolen off site and put into a container. I wouldn’t know until I arrive on site in the morning. Even then it won’t be traceable until it’s removed from the container. By that time it could be shipped aboard. I activated my motion sensor today at 4pm, they told me that I missed the units “wake up period” and it wasn’t able to be activated until the next time it wakes up at 7pm. So this means The machine was sat on site for 3hrs not activated tonight. 

[Steve Bullman]

Max, I have spoken to Alex directly regarding your concerns. He is going to get in touch with you tomorrow.