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Loadhandler


Johnherbert
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They are still having problems!

 

Needed some spare parts 6 months ago and they said they were having problems with Loadhandler US. Ended up making some parts. Amazed they have not got this sorted yet. Shame really as the because the principle of thing is brilliant but let down by some weaker components.

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I have a new one here that I bought a few years ago, never took it out of the box because I sold the pick up before I got round to fitting it!

If anyone wants to make me an offer on it, I will look into what it would cost to send it over from Ireland to the UK.

The weak Euro should make it cheap for you UK guys now!

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I have a new one here that I bought a few years ago, never took it out of the box because I sold the pick up before I got round to fitting it!

If anyone wants to make me an offer on it, I will look into what it would cost to send it over from Ireland to the UK.

The weak Euro should make it cheap for you UK guys now!

 

I'd make you an offer but I don't even know what they cost new! Very interested though.

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Here's the definitive answer from the horse's mouth :001_smile:

 

We are the sole UK and Western Europe distributor for Loadhandler US. Ours is the LoadhandlerUK website LoadHandler UK - The Pickup Truck Unloader

 

Approx 18 months ago Loadhandler US was sold. It used to operate out of Chicago, now it operates mainly from Texas. All the staff at Chicago have gone - new people are in place. We have discussed with them at some length our requirements for the UK market - bearing in mind that 90%+ of UK sales are for the LH2200M 'mid-size' model and this is different to the US where most of the sales are for the standard LH2200 (no 'M') and for the 3000.

 

We flagged the disproportionate failure of polymer brackets. To be honest though, the bracket failures are a very small percentage of sales and perhaps 50% of those failures anyway are operator error where straps have got caught or other damage has occurred. Nevertheless we were attempting to try and make them 'idiot proof'.

 

We were promised a new variant - the LH2200M with metal brackets. This will suit some people, not all and it also adds considerably to the shipping weight and at the last time of discussion with the US they had no suitable cartons strong enough to pack them in - these were under design.

 

Now, in the US, the metal brackets are being offered as an 'upgrade' kit to the polymer bracket models. It seems you buy the standard and add the metal brackets to it. That won't work for us, we want to offer both but offer the customer one or the other, not an upgrade kit as an addition.

 

As manufacturing engineers we are busy making things and we do need to deal with the US and get a final agreement in place to get them over. We are keen to maintain prices as close as we can to the last pricing and because these are weighty items to ship, we are conscious that the end users - i.e. you guys do not want to pay unrealistic prices.

 

Our schedule is to deal with this by the end of this month and try and get another container load over here. We still believe the market for this product is strong and that it's a useable tool. Believe me, Arbtalk members will be the first to know when arrival is imminent and we plan to offer some small discount to thank our customers for their patience.

 

We have exhausted every bit of stock and spares we had and managed to build a number of complete units in order to help those that were desperate. We can now do nothing until that new stock arrives. I reckon we're talking a couple of months still.

 

For Ethel_Merman's benefit. A brand new LH2200M was £147.00 inc vat and next day shipping. That should give you a marker if you want to haggle with Michael C

 

Curtis

Loadhandler UK

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