Sending quotes via email.going to spam

[Scott Farmborough]

Most of my quotes are sent via email.

I have had a few problems recently in that they have been going directly to there spam!

I have only found this out by customers actually chasing me for the quotes....of which I have sent but they have not recieved (gone into spam)

What do you guys do about chasing up quotes...I don't want to be seen as pressing them!! But I obviously don't want to miss out on work.

Do you phone or post??

[felixthelogchopper]

Get them to add your email address to their contacts list before you send the quote so you won't go into their spam box.

[Scott Farmborough]

There's always a simple answer! Thank you....

[felixthelogchopper]

There's always a simple answer! Thank you....

 

You're welcome.

[roseyweb]

Always put please confirm safe recipt of this email

go through your sent and resend any which haven't had replies

 

also make sure there is no fancy html or links

[simonm]

I always ask if they could reply just to let me know they have got the quote. 99% of people do and just the odd pillock wont.

[Scott Farmborough]

Thanks for all the good points.

Keep em coming....

[sawman]

Always call after a week if we've not heard back. Try to do all quotes via email these days.

[Al Cormack]

I send out a follow up email 3-4 days later asking if they received my quote Ok as they can disappear into spam/junk mail folders. If I don't get a reply I'll phone them up.

If they give me a Hotmail email address I have to send it from my personal email, as when I send it from my company email account they just don't get anything at all, I don't get any failed sending emails either - strange.

[Scott Farmborough]

I just don't like the thought of phoning them up!....almost feels like I'm hassling them, I know I wouldn't like it...I get really annoyed from all the cold calls I get.