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The Mower Bench


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Does it look like item 11 on this Alec?

 

If so its part number 110361. The last price I have recorded is £45.00 plus vat. A quick search reveals it as being obsolete, but a Toro main dealer may know differently

 

Barrie

 

 

Yep, that's the one. I believe it is obsolete (not surprising given the age of the machine) but if I can track one down somewhere, used or new, it would get the whole thing going again.

 

Alec

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Thanks Barrie,

 

It's a Wheel Horse 111-5. It dates from 1986 so I fear the part is no longer available but any help or thoughts on graveyards where such things may be had are welcome. It's a double pulley which drives the deck and the gearbox.

 

It's the rim which has collapsed when the deck jammed suddenly, so no chance of recovering the existing part.

 

Alec

Alec,

I don't know that model (I have A & C series Wheelhorses) but have a look over on the Wheelhorse forum (Forums - RedSquare Wheel Horse Forum) There are quite a few Brits on the forum, including a few not far from Essex with ALL sorts of W/H spares knocking about.

Alternatively, using the existing pulley hub (with keyway) as a base it doesn't look too difficult to weld a new couple of pulleys to that?

Edited by pycoed
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It can be frustrating, being a dealer, and having to get sense out of some customers.

 

This little story is quite typical of one we get quite often.

 

Customer " I need the main drive belt for my ride on mower"

Me "Which drive belt would that be then"

Customer " are there two then?"

Me " sometimes more, which one do you need"

Customer "not sure now, but like I said, the main one"

Me " so is it the transmission that does not work or the blades?"

Customer "uhh"

Me " does it move forward but not cut, or does it not move forward?"

Customer " not sure now, think it does not cut"

Me " so we think its the deck belt, is it the one to the deck or the one that links the blades"

Customer "are there two then?'

Me " sometimes only one, often two. What machine do you have"

Customer "don't know, think its red"

Me " I really need the Make, Model, type and serial number"

Customer " for f**s sake, you are just being awkward, just let me have a belt they are all the same"

Me " honestly, I need more information"

Customer " christ, only came to you because you are local, i will go somewhere else where I don't get asked so many questions, I only want a belt, can't be rocket science"

 

:confused1::confused1:

 

Hi

 

At that point you should lead them to where you keep your stock of belts & say 'which one of these is yours?' whilst holding some divining rods.

 

 

N

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Hi

 

At that point you should lead them to where you keep your stock of belts & say 'which one of these is yours?' whilst holding some divining rods.

 

 

N

Nah, at that point I take them to the door and ask which car is theirs!

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We had a chap in on monday,saying the new mower he had bought was not fit for purpose and he wanted a refund right now,We pointed out he didnt buy it from us,But he just got more upset saying we deal mowers so he was sure i could send it back to the manufacturer and they would refund us,He then said we were being un helpful,

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We had a chap in on monday,saying the new mower he had bought was not fit for purpose and he wanted a refund right now,We pointed out he didnt buy it from us,But he just got more upset saying we deal mowers so he was sure i could send it back to the manufacturer and they would refund us,He then said we were being un helpful,

Classic Mr Pike!

This 'unfit for purpose' statement always amuses me. Its always used by someone who spends too much time listening to others and who is usually unfit for much purpose themselves.

They think by quoting this much overused phrase that they will get us scared into thinking they are some sort of legal eagle, but it does not work with me.

 

Any machine sold through the specialist independent dealer network is of good quality and, as there are already many satisfied users, is clearly quite fit for purpose it was designed for.

 

Of course, it could be that its not fit for the purpose they are using it for, but that is their problem.

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Its a shame realy ,as we have opened the shop 12 yrs ago,And have met some great customers many have become friends to my family and staff,But its always the moaning buggars you remember!! ,

You are, of course quite right Pike. We have been trading just about the same as you, and just like you, we have some absolutely marvellous customers, in fact I reckon 20% are brilliant, but 20% of the rest are absolute pratts. The rest are just perfectly normal.

 

But we can't tell interesting tales about nice people who do everything right and understand everything we tell them!

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