Is this acceptable

[Mitch]

Rang stihl hq, they basically said its not there problem, they sell saws to dealers and its up to them how long they take to repair, didn't realise I could use any other stihl dealers for warranty repairs.

 

But called dealers head office, told them my issues, and ironically I got a call from the dealer to say the part had just arrived that morning and it was ready to collect, didn't have time personally to collect, but lads did, surprising what a little pressure from above can make parts arrive like magic

 

 

 

 

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[MattyF]

Personally ,like I did walk away from buying stihl hands down ..for me the customer service is crap , stihl technical are patronising and there machines are junk .

[tarzan]

My dealer is good my ms201 was new first job had a clutch problem rang my dealer he came to my job dropped off a new saw and dealt with it him self. I love stihl and would never use any thing else

 

 

Choose a job you love, and you will never have to work a day in your life.

[NI Tree]

My dealer is good my ms201 was new first job had a clutch problem rang my dealer he came to my job dropped off a new saw and dealt with it him self. I love stihl and would never use any thing else

 

 

Choose a job you love, and you will never have to work a day in your life.

 

no you love you dealers back up:lol: not stihl as it broke

[tarzan]

Well your right there. And saying that I've never had a problem with my 200t. And the 201t feels sluggish

 

 

Choose a job you love, and you will never have to work a day in your life.