Jump to content

Log in or register to remove this advert

Is honesty really the best policy!??


Czlowiek Drzewo
 Share

Recommended Posts

your a professional and you gave a professional answer - your honesty will give you a good reputation in the long run.

 

A classic situation ive encountered is - "ive got a dangerous tree and i want it felled"

 

looking at tree i say "why do you think its dangerous?" "it was swaying in the wind" "swaying at the top or from the base" i said,while checking for rootplate lift etc-

"swaying at the top" "I cant se a problem" i said "what would you do if it was your tree"

 

"I wouldnt do anything to it" i said - well thank you for your advice

Link to comment
Share on other sites

Log in or register to remove this advert

  • Replies 32
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Well your either honest or a blagger and if it's the latter you may as well be a full blown blagger and hoodwink the customer for every penny they have.

 

I think some people are mixing up being honest and doing what the customer asks. I'm all for doing what the customer wants but when they ask to cut down a dead tree and it's not I would hope most would tell them it's not dead!

Link to comment
Share on other sites

Well your either honest or a blagger and if it's the latter you may as well be a full blown blagger and hoodwink the customer for every penny they have.

 

I think some people are mixing up being honest and doing what the customer asks. I'm all for doing what the customer wants but when they ask to cut down a dead tree and it's not I would hope most would tell them it's not dead!

 

:congrats: succinct but sums it up nicely I think.

Link to comment
Share on other sites

What if the client believes it dangerous, and hypothetically they get in 3 professionals. One says the tree is full of fungi and should stay, one says its got fungi and requires a crown reduction, crown clean and future maintenance (the mOre costly option over time) and the third recommends that the tree is indeed dangerous, and should be felled asap and fairly expensive. All have been honest in their appraisal, all have differed in professional opinion, each think the others opinion are bordering on dishonest/unprofessional and are over charging.

What is honest? WhIch is a cowboy? You decide. :biggrin:

Link to comment
Share on other sites

What if the client believes it dangerous, and hypothetically they get in 3 professionals. One says the tree is full of fungi and should stay, one says its got fungi and requires a crown reduction, crown clean and future maintenance (the mOre costly option over time) and the third recommends that the tree is indeed dangerous, and should be felled asap and fairly expensive. All have been honest in their appraisal, all have differed in professional opinion, each think the others opinion are bordering on dishonest/unprofessional and are over charging.

What is honest? WhIch is a cowboy? You decide. :biggrin:

 

Any combination could be honest and feasible. I think it boils down to what the client hopes to achieve, their budget, and finally giving them options rather than saying 'you need to do this or that'.

Link to comment
Share on other sites

What if the client believes it dangerous, and hypothetically they get in 3 professionals. One says the tree is full of fungi and should stay, one says its got fungi and requires a crown reduction, crown clean and future maintenance (the mOre costly option over time) and the third recommends that the tree is indeed dangerous, and should be felled asap and fairly expensive. All have been honest in their appraisal, all have differed in professional opinion, each think the others opinion are bordering on dishonest/unprofessional and are over charging.

What is honest? WhIch is a cowboy? You decide. :biggrin:

 

Quite, I have been to see trees and said to the client that I could stand here and make a convincing argument to fell this tree, and another one to retain it, and both would have genuine merit, I think the key is to listen to the client; what do they want?

Link to comment
Share on other sites

Well one of the costumers who i quoted work for yesterday got back to me.

 

She asked if i would like a testimonial and this is what she sent.

 

Re TREE:TMENT Tree Surgeons

 

I was worried about the size of a beautiful Cedar and requested a quote for removal from TREE:TMENT. Martyn came out to give a quote but reassured me it was not necessary as it was a) safe and b) the roots were not damaging the house. I was extremely impressed with his expertise and honesty as he was obviously doing himself out of a job - a rare thing these days. I would recommend TREE:TMENT to anyone who is thinking about having a tree removed as you will get honest advice and NOT someone who wants to rip up trees for money.

 

Tamara

 

well chuffed :001_smile:

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


  •  

  • Featured Adverts

About

Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
If you would like to contribute to making this industry more effective and safe then welcome.
Just like a living tree, it'll always be a work in progress.
Please have a look around, sign up, share and contribute the best you have.

See you inside.

The Arbtalk Team

Follow us

Articles

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.