Customers Knowledge

[Dave Martin]

I received a repeat order this week from a customer who said that he was extremely happy with his first load but asked would the next one be all hardwood as his last load contained some softwood which burnt to fast. I said that it should not have contained any softwood but maybe the odd log could have slipped through (may contain nuts). It turns out that he was referring to the odd piece of poplar and lime. Anyone else had the same?

[skyhuck]

I hope you put them straight.

[nick channer]

cant sell poplar, lime or willow round here no matter how dry..... sold 2 artic loads lovely pop the other day for 300 quid a load plus haulage and was lucky to get that....

[Dave Martin]

I hope you put them straight.

 

I took him three sample logs (cedar, poplar and willow) when I delivered his order and gave him a lecture

[windfall]

I processed 10 cube of lime this year, its a weird wood no doubt about it! Once dry it catches and burns like a good un, quite like softwood.

 

The way it split and acted when worked reminded me of Balsa wood, which is a hardwood, just really light weight/soft.

[mendiplogs]

I received a repeat order this week from a customer who said that he was extremely happy with his first load but asked would the next one be all hardwood as his last load contained some softwood which burnt to fast. I said that it should not have contained any softwood but maybe the odd log could have slipped through (may contain nuts). It turns out that he was referring to the odd piece of poplar and lime. Anyone else had the same?

 

HI dave happy year too you there mate right now theres one log chap nr us that mixed soft in with hard thats ok BUT they did not tell customer this :lol:and that in my book is not on now there my customer happy day happy too you all jon soon off now on the cider jon

[Dave Martin]

I processed 10 cube of lime this year, its a weird wood no doubt about it! Once dry it catches and burns like a good un, quite like softwood.

 

The way it split and acted when worked reminded me of Balsa wood, which is a hardwood, just really light weight/soft.

 

Lime burns just like ash in my opinion.

[windfall]

Do you think?

 

Certainly doesnt split like Ash! bloody stuff, only thing in its favour is the rings are not heavy! lol

[Dave Martin]

Do you think?

 

Certainly doesnt split like Ash! bloody stuff, only thing in its favour is the rings are not heavy! lol

 

It splits great

[windfall]

Did you not have stringy bits with some of yours? It really slowed me up! Think it's when there's a knot