Akward customer... Advice please!

[s.mouse]

a verball agrement is legally binding , so what if it is only £125 , take them to court and claim the £125 pluss dammages = £400 simples

 

:001_tt2:i love it! thanks alot

 

only thing im worried about is as im so young at the time i didnt have business insurance, or a waste disposal certificate will this affect me in anyway?

[Highland Forestry]

Don't threaten to take them to court....

 

Just take them to court... as soon as the summons papers drop through their door they'll be paying up pretty quick.

[combined tree services]

:001_tt2:i love it! thanks alot

 

only thing im worried about is as im so young at the time i didnt have business insurance, or a waste disposal certificate will this affect me in anyway?

 

there is nothing saying that you must have insurance - yes its a good idea but not a must , and who says it was waste ? surely you had a use for it ??

[s.mouse]

there is nothing saying that you must have insurance - yes its a good idea but not a must , and who says it was waste ? surely you had a use for it ??

 

oh ok thankyou im new to all this as you can tell!! :sneaky2:i get ya!! cheers.

[harvey b davison]

take em to court. Do everything in the correct manor. Once you have won, then dump the rubbish on their garden. lol.

[Tree cutter Stu]

slash there tyres job done

[David Goss]

slash there tyres job done

 

Yea and crap in a bag set it on fire on their doorstep, ring the bell and run away. That should give them some aromatherapy to think about lol.

Seriously though do it by the book get a lawyer involved and get your cash plus expenses and you dont need to worry about it. Non payers need a boot where the sun dont shine and lawyers are good at it legally.

[Simon Stewart]

Always stay professional, never threaten them with dumping crap on their drive or other revengeful actions. I think I would let this one go but you have learnt a lasting lesson. Make sure you write down what is agreed in a duplicate book, this could be the start of your invoice, write the price on and give them a copy. When you have done the job make sure they inspect it with you before you leave and on your copy of the agreement have something written like 'work complete to customers satisfaction', get the customer to sign against it, you now have what you need to get paid.

Remember, Every day is a school day.

[Essex arborist]

Put it down to experience and move on.

[easy-lift guy]

s.mouse, might I suggest in the future when it comes to payment for services rendered if the customer get's a bit silly make this statement very clear: " I have an arrangement with my bank I don't extend credit for services rendered and in return the bank does not do tree work or any other type of work" End of subject. Otherwise get all of the rest of your ducks in a row and file the paper work for small claims court. Good hunting.

easy-lift guy.