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Can you just? How often do you hear that?


button1803
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The customer is not the enemy, they are human beings with the same flaws as all of us. Make their experience of using your company as pleasant and as simple as possible for them. :thumbup1:

PS sometimes its nice to be nice and do a few freebies, makes you feel all warm and fuzzy inside:laugh1:

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tar mate...long story short, got 2 connifer trees to take 10ft out of each, but the customer cant really see the height that would be removed, i dont mind quoting for the job but get the feeling she will want more here and their even when i have taken 10ft out....

 

I find my green lazer pointer comes in handy in these cases. Take a picture and mark a clear line on it then add an indecisive customer tax on the quote.

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