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Posted
Just put the phone down on customer who not only wanted me to drop my price but criticized my firewood for being too dry.

 

I'm not happy

 

:confused1:

Too dry? What were they expecting? Green non seasoned at a really low price and you delivered topgrade...?

Posted

sounds like she would rather have rubbish for a cheap price than decent for a (presumably) fair price. Some people just like moaning it seems to me. give her some brash next time =]

Posted
Just put the phone down on customer who not only wanted me to drop my price but criticized my firewood for being too dry.

 

I'm not happy

 

it's called buyers remorse.

 

 

the customer has obviously got another quote from another supplier who appears to be cheaper hence the call to you to chivvy the price down.

 

 

as to "too dry"... that easy to rectify... just run the hose pipe over it:lol:

Posted
Just put the phone down on customer who not only wanted me to drop my price but criticized my firewood for being too dry.

 

I'm not happy

 

Forget about it, she is an idiot you probably have hundreds of satisfied customers so it is her not you or the product, dont let them get you angry just laugh and strike them off the book.

Posted
Just put the phone down on customer who not only wanted me to drop my price but criticized my firewood for being too dry.

 

I'm not happy

 

Send her my details. I have some lime and poplar that I think will be right up her street.

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