Why bother?

[Bolt]

4 minutes ago, scbk said:

I phoned up a supplier to try and buy a new ladder, but there was no answer. It just rung and rung.

Probably the wrong extension.

[maybelateron]

1 hour ago, Doug Tait said:

I only use ladders when the customer has some I can borrow. You'd be a fool to waste money on buying them, they only get you up or down, rip off.

Sounds like a win win to me. You don't waste money buying ladders, the customer lends you theirs and the bottom rung breaks causing you a nasty back strain ££££££claim

[eggsarascal]

2 hours ago, hedge mong said:

Definitely a scam.

Have you ever heard of a car insurance company paying out what a car is worth ?

Yes, my ex got hit head on in my Jeep many years back, after some arguing they paid me out more because the loss adjuster couldn’t find a comparison, there were very few manual gearbox Jeep Grand Cherokee’s made. So yes, I was paid more than it was worth, my argument was, if they/I could find a replacement it would need to be imported.

[manco]

taking this "why bother" thought down a new path, how much do we all clean up afterwards? 

surely a customer is going to expect a large amount of sawdust from a tree coming down? do we get it all up or do we feel its acceptable to leave sawdust all over the borders cos they epxected it anyway?

obviously lets not destroy the garden in getting the tree down and not leave branches all over the place but some leaves and sawdust? 

[Doug Tait]

Had a similar discussion with a customer yesterday. Last week we removed a fairly standard connie hedge, I went back to grind stumps for replant of beech hedge. He was surprised the stumps weren't part of the removal quote as in his opinion, the hedge comprises of everything from trunks, branches and roots, even the dead leaf litter left on the ground inside the hedge over the years. I think you can manage people's expectations when quoting by the wording you use. For example "removal of hedge to ground level".

 

The actual clear up should be spotless though IMO, you can do the actual tree work very professionally but it's the spotless site you leave that customers usually find memorable.

 

 

[hedge mong]

I take it you don't bother with insurance working roadside witha stump grinder needing that there bit of ticky tack fence guard 

[Doug Tait]

15 minutes ago, hedge mong said:

I take it you don't bother with insurance working roadside witha stump grinder needing that there bit of ticky tack fence guard 

 

Well I guess the comment must be aimed at me but I'm not sure whether it's a statement or question.

In case it is a question, I don't bother with insurance because it'd be pointless, the business I represent is fully insured, they'd be mad not to.

 

 

[hedge mong]

There is the problem then. 

Far madder to have insurance than not..

[Doug Tait]

Just now, hedge mong said:

There is the problem then. 

Far madder to have insurance than not..

 

I disagree hedgy. Our customers would laugh us off the property if we said we're cheaper because we're uninsured, now sign this bit of paper I've written words on to prove you're responsible for our actions and work site!

[hedge mong]

Lol well there the daft ones paying higher costs when the insurance is not valid 99.7% of the time.

In no way are you meeting any insurance requirements working that close to a road with a stump grinder fence barrier like that.