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Posted (edited)

I would be interested to know how often stove users check their machines for general wear and tear. It is sensible to check at least once a year as a worn part can be replaced before it causes issues with other parts of the stove. Also, regular maintenance ensures that your stove is running at full capacity and full efficiency, thereby saving money in the longer term.

 

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Edited by BowlandStoves

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Posted

Same here [emoji106] once a year when the ickle chimney sweep man comes round with his rod [emoji15] get it all checked and signed for building regs / house insurance scenario.

Posted

In my experience 30-40% of customers have an annual sweep,   most of the rest wait until something fails then want me to come out and service the stove, in Sept or Oct when I am flat out in the showroom.   

 

A

Posted

It is a good idea to get your chimney checked annually and @Alycidon makes a great point, waiting until something fails can often lead to significant repair work and cost. A regular check of your stove and chimney would alert you to any problems and issues which may get worse if left.

Posted

What people do not appreciate is that heating is a seasonal business,  the season runs for mid/late August to the end of November,   in that time we do most of our years turnover.      So to get someone ringing in September or October saying can you repair service my stove when they know its been broken since the spring often gets NO as an answer as we are to busy selling and installing new stoves.   But given a bit of guidance most people are able to replace firebricks/grates etc especially those with some sort of mechanical or DIY aptitude.  

 

A

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