Mark_Skyland

True but maybe you need to be more precise when splicing a smaller eye so it may take more time, I don't know. There are plenty of splicers in this forum. Maybe they can explain if its more difficult to splice to a specific size. If they do mess it up then that's a lot of wasted time and rope.

I understand the captive bit but some of them really tight! We've had the odd customer complain about it.

I would suggest that this is an issue/ It looks like the glue that seals the welch plug is failing. You could try using some super glue to reseal it but you need to dry and degrease it and use the glue very sparingly so it doesn't seep down inside the plug. Something like thick gorilla glue is good. I've tried this bodge on a few plugs and it seems to have worked.

Interesting question, Ill ask a couple of rope manufactures. I always presumed that it was more difficult to make a small eye splice therefore more expensive. I don't know if there are any regs on the size of a spliced eye on PPE climbing lines as they all seem to be very tight.

From what I've read they are the best option. Expensive but good. I've repaired a fair few cylinders using a helicoil and they haven't yet failed. I will only do this for a good customer and I wont guarantee the work as opposed to replacing the cylinder which I know sounds like a cop out but when someone has already stripped the threads before I'm not having them come back in a year with the same issue and blaming me. New cylinder, its 100% their fault.

I use a little mini oven to heat it up and then whack it on a piece of wood to get them out. The same goes for the bigger bearings in the head which works a treat. It also doubles up as ginsters pasty warmer :d

I didn't realise it but we have one of the 540 batteries in stock. It is big!

Thanks. Ill look into it although our past dealings with Amazon aren't very good from memory. Its an awful platform to sell on so we ditched it.

They have rejected all the claims even though we escalated them. We still do use RM, you cant send everything with DPD, UPS, DHL,parcelforce, fedex etc as they are just too expensive to use for small items. Our postage charge would probably be a round £10 for every order. Thousands of parcels a month soon adds up.

Thanks It looks like they have discontinued the 300 and 500 charger. I will pass the info on to Husky, they really to need to make it clear that you need a new charger for those batteries. It will certainly put more customers off from moving over to battery products when there are issues like this.

I thought the same. I would have expected older charger to still charge the 540 but at a slower rate. I would look into it but tbh ica. If the technical info isnt forwarded onto to dealers before the release of these products then I give up. Manufactures are always changing their products and they very rarely relay the info over to us. One day you are selling a certain item, the next day it looks completely different and costs 50% more.

Looks like RM are going to stiff us good and proper. With the cost of transactions fees, sale and refund, postage costs, time and the cost of the lost items its not been a very festive season at all. Its the same scenario with fraudulent card purchases, the merchant looses out and everyone else just gets on with their day except for Mr Visa/Mastercard who ends up profiting. RM have done quite well out of this, charged us for postage, probably about £400 and have to do bugger all for it. Enough of my winging and complaints, on the plus side there is, the ermm, I wont be spending anyone more of our hard cash on battery chainsaws. If one of those went missing in the post I would have packed it all in.

Thanks for the update. That is disappointing, I didn't realise that you needed a specific charger for the 540 battery! I think that I will give stocking that saw a miss. When you are looking at over £2000 just for a couple of batteries, charger and the machine then it is getting a bit silly. As you say those batteries are very heavy, nearly 3kg so you wouldn't want to use them in many other machines. Maybe we should stick to hedge trimmers, top handle battery saws and a small rear handle saws for now until battery tech moves on.

The last time I checked delivery was due around the 20th of Jan for the XP, the XPG has no ETA at all!

All of the parcels were tracked24 which are a priority service so they shouldn't have been pushed to the back to the broom cupboard. I think that its fairly safe to say that someone has helped themselves and listed some cheap arb gear on ebay.