Honey Bros

treeMOTION if budget is tighter then Petzl Sequoia would be 2 to consider...

Honey Brothers are pleased that we can now reveal the reason for the countdown on our website After 5 years of loyal service, the Honey Brothers website is finally being put out to pasture. We have rebuilt the Honey Brothers website from the ground up. The new site incorporates a new navigation system making it easier and more logical where to locate products. The search engine provides a list as you type with images to aid in searching. To aid searching even further, a ‘locate by brand’ area displaying manufacturing logos can be used if looking for products by a manufacturer such as DMM, ART, Petzl, Silky, Pfanner, Samson, Teufelberger etc. An online chat feature is incorporated for real-time communication with us. Intergrated with UPS, a shipping estimator is built within the cart. Estimate shipping costs as you add products! ‘Honey Points’ are now awarded with each product purchased and can be redeemed at anytime. Product filtering within categories. You can narrow down your search such as ‘Waterproof Boots’ when browsing boots or ‘DMM’ when browsing karabiners etc... Where available, product pages include videos, manufacturers information PDF’s such as COSHH sheets and instruction booklets. With a mobile version of the site underway and huge bunch of features far too numerous to list, why not take a look yourself? LAUNCH DATE Monday 17th June

Wow! Keep them coming!

Thanks for the feedback guys, we should have them on our site tomorrow lunchtime. There will be a link from our homepage for non Arbtalk members to rea your responses.

Why not let Stihl know how you feel regarding their online selling policy? Give a constructive response here and as a a Stihl dealer, we will forward them on your behalf and enlighten Stihl as to the feelings of current Stihl customers. Keep them clean and constructive, we will publish them on our website too.

If you wish to take the 'Petzl equipment pack' rather than a refund... After Lyon Equipment have received your ZIGZAG, with a copy of the receipt, they will process the order. You may choose Petzl products from the Petzl catalogue equivalent to the retail price of the ZIGZAG plus 30% (shipping included). As we figure it from what they are saying, you can get £231.40 worth of Petzl gear in exchange for your ZigZag rather than a refund of £178 (inc VAT).

Last night we received information from Petzl that a FULL RECALL has been issued for the Zigzag. • This will be handled entirely by Lyon Equipment for all Zigzags in the UK and Ireland, Click Here to View the finer details of the recall and the plan from Petzl. • All products sold by Honey Brothers outside the UK and Ireland will be refunded by the distributor in the local country where the Zigzag has been shipped to. • The Recall notice contains contact details for Lyon Equipment, the UK and Ireland distributor and what actions you should take. Email [email protected] or telephone 015396 24040 • A mailing pack will be send out to ZigZag customers by Lyon Equipment containing a return form and a pre-paid return envelope so they can collect the Zigzag direct from you. Lyon Equipment will provide you the refund upon receipt of your ZigZag by cheque for the full retail amount. • If you want to take the equipment pack offered from Petzl with the additional 30% of cost, this can ONLY be done by Lyon Equipment and is not available from Honey Brothers.

We are pleased to say that downtime was limited to only a few hours and all systems are now back up and running as normal

An update on our web server was forced upon us by the operating system manufacturers (a bit like a Windows update). Unfortunately, this has not gone as smoothly as expected and we are now experiencing a very rare period of 'downtime'. As a result, we have the equivalent of Microsoft working out of hours to get honeybros.com back online. We do apologise to our many online customers for the inconvenience this may cause. As a temporary measure, please do not hesitate to call our sales team on 01483 561362 and quote 'HB20130423' to get your free shipping and Internet prices over the phone.

By popular demand, we have now received stock of the often requested, sometimes demanded!, Yale Poison Ivy® Calamine Rope, 11.7mm. Available by the metre or spliced in house, we now have in stock Yale Poison Ivy, Hi-vy and now the sexy Pink/Purple Calamine! Also back in stock is the ever popular Yale XTC-Blaze.

Sales Support Required We are looking to recruit a new sales support team member at our busy shop/office in Peasmarsh, Guildford. Monday – Friday 8.30am to 5.30pm Responsibilities include: • Dealing with customers on the phone and in the shop • Picking and packing sales orders • General all round sales support We are also open on Saturday mornings and you will be required to join the Saturday team rota. Ideally with some industry knowledge or experience in a similar role. You should be able to work on own initiative and as part of a team you must also be computer literate. Please send in the first instance your details and CV to [email protected]

The all new STIHL MS150 TC-E Top Handle Chainsaw. Ideal for cutting back trees, professional pruning, limited crown reduction and working from a cherry picker. The lightweight champion of STIHL arborist saws delivers high cutting performace for its class with fine cut surfaces and has a good power-to-weight ratio. Comes with Ergo Start as standard! Click here to see the new STIHL MS150 TC-E

Buy the Jacket, Get the Hat and Socks for FREE! Long awaited and finally available! Comes in a Pfanner matching box, an ideal gift this xmas! 1x Polartec Jacket: The Polartec Power Power Stretch-Fleece fabric keeps you warm, is easy to clean, and conforms to your body for a perfect fit. This makes for great mobility. 1x Falcon Wool Watch Beanie: Warm knitted hat with fleece lining for the cold days. Extremely comfortable to wear. 1x Functional Modal Socks: Three layers of close knitted design offer the most comfort. the inner layer is constructed of Modal; a semi-synthetic cellulose fibre made by spinning reconstituted cellulose, in this case often from beech trees. The middle layer is made of Cool Max Fresh, keeping your feel cool and dry. The outer layer is polyamide and is extra robust. Click Here >> Pfanner Winter Action Box

Thanks to all who took part in celebrating 5 years with us! Due to the unprecedented amount of orders received taking advantage of the additional 5% across our entire range, the HB sales team (and even George ) are working extra hard to ensure you all get your orders by Friday 14th December.

To celebrate 5 years since Honey Brothers was saved with a management buy out, we are giving everyone 5% OFF every item online! This is on top of all existing special offers too! This is only valid for 1 day only on the 12th December 2012. This offer is available ONLINE ONLY. In order to obtain your 5% Discount, enter the discount code: NewHB5Years at the checkout page of our website.

Secure yours now : Petzl ZigZag £148.33

VOLUNTARY RECALL NOTICE - WILD COUNTRY ROPEMAN 3 29th October 2012 For the safety of all of our customers we are issuing an immediate recall of the Wild Country Ropeman 3. If you own a Wild Country Ropeman 3 please read this notice carefully and follow the instructions: “How to Return the Product”. Reason for the recall: The Ropeman III ascending device meets the requirements of EN567 (Mountaineering Equipment. Rope Clamps), however it has come to our attention that in certain circumstances, rather than locking on the rope as expected, the Ropeman III may slip when initially loaded. This slippage is more likely to occur when the rope is under significant tension and the cam of the Ropeman III has not been specifically set in position on the rope by the user. Once the cam has been properly located on the rope and the Ropeman 3 loaded without slippage the device will perform as expected. Nevertheless we recognize that there may well be scenarios particularly in difficult conditions such as poor weather, extreme fatigue or during the course of an accident where the Ropeman 3 may not in our opinion be fully relied upon to meet the reasonable expectations of the user. Our first priority is the safety of our climbing and mountaineering colleagues and customers, therefore we have taken the decision to recall the Ropeman 3 with immediate effect. We apologise for any inconvenience this may cause. How to identify the product: The Ropeman 3 is clearly marked with its name, comes in red and blue and can also be identified by it's ridged aluminium cam (a replacement version with a spiked stainless cam will be available). Stock Code 14ROPE3B 14ROPE3R 14ROPE3BSET 14ROPE3RSET Product Description: Wild Country Ropeman 3 Blue / Red // Wild Country Ropeman 3 Red / Blue Synergy Lite Set. EAN Barcode: 14ROPE3B = 5033286040458 / 14ROPE3R = 5033286040472 14ROPE3BSET = 5033286040465 / 14ROPE3RSET = 5033286040489 Batch Codes Affected: LAL, LBL, MMA, MMB, MMC, MMD, MME, MMF, MMG, MMH, MMJ The products marked with the batch codes listed above can be identified by their aluminium ridged cam. Following product modification future Ropeman 3 will have a stainless steel toothed cam. How to return the product: Please return the Wild Country Ropeman 3 either; 1. To the retailer where you purchased the Wild Country Ropeman 3. 2. Directly to Wild Country Headquarters in the UK. 3. To the national Wild Country or Salewa distributor. Contact Information: Please make sure you securely attach your address, your e-mail and telephone number to any unit returned. Postage Costs: As a compensation for shipping cost, you will receive a Wild Country Xenon 10cm quickdraw. Return Addresses: Wild Country UK Meverill Rd Tideswell Nr Buxton Derbyshire SK17 8PY Wild Country International Via this link you can find your nearest store or national distributor; Wild Country's store locator lets you find our gear across the world. - Wild Country Climbing Equipment What will happen with my returned product? We will deal with your product as quickly and efficiently as possible. We will replace your Ropeman 3 with your choice of Ropeman 1 or Ropeman 2 together with locking karabiner. For more information, do not hesitate to contact us: Via e-mail : [email protected] Via Phone : + 44 (0) 1298 871010 Product not affected: Please note the Ropeman 1 and Ropeman 2 are NOT affected by this recall. Click Here for More Info

Only a sewn eye is possible on the Platinum.

Indeed, our website is integrated with UPS. We found no other courier company could offer the IT support or integration that is available with UPS.

Royal Mail is not an option for 99% of our Internet orders and is not an acceptable delivery option within the strict criteria we aim to offer our mail order clients. Unless you pay for Special Delivery, which is around the same cost as a courier (sometimes more) without the backend facilities, there is no insurance, no tracking, and if it goes missing, it's a joke. Royal Mail Special Delivery will cost you £9.75 up to 2kg. For 10kg, the maximum weight possible, will set you back £24.50. Bearing in mind a pair of boots are around 4kg. We ship up to 40kg for £8.05 to residential addresses and less than £7 to commercial addresses. Consider next day guaranteed, fully insured, emails with tracking info etc.... There are serious limitations with Royal Mail regarding size and weight before it then has to go by Parcelforce, and then your in the hands of another 'courier'. Internet pricing and FREE Shipping to 99% of the UK Mainland on orders over £75 is about as good as it can get I'm afraid. Like I say, Royal Mail is not an option unless your posting a letter.

As per the Stihl catalogue here in the UK, Orange only. If you want red, you will need to order Petzl Vertex Vent Headset 26dB SNR. However, this is fitted with MSA attachmnets, not Peltor.

Our website is fully integrated with UPS and will calculate shipping for you in real-time on the checkout page. You can then choose wether to proceed with the order. Not knowing if it is 2 or 3 pairs, a rough estimate would be around £60. That would be trackable door to door and takes around 3 working days.

The all new Teufelberger Platinum Rope, now available at Honey Brothers. Nylon/Polyester (Core/cover) version. To EN 1891:A, Low Stretch Kernmantle.

Yeah, that's no problem. We will add the thimble version as an option and we will get one made up with an image of it by Monday.

Due to numerous requests, we have come up with a 'stiff' tether , available to order at £24.95 + VAT. http://www.honeybros.com/media/ZK-9_main.jpg Click Here >> HB Singing Tree Rope Wrench Tether