not happy with finished job

[combined tree services]

I often half crown lift trees over paths or roads, you can half thin a tree to allow more light.

 

From the trees point of view the less removed the better.

 

very true , the less we do to trees the better , you cant half thin a tree but you can thin one side you cant half crown lift a tree but you can crown lift the side of the tree over the path way - ie half doing something is not finnishing it if you see what i mean , but from my point of view simply cutting the top out of a tree does not constitute a reduction nor does leaving a flat top meet BS3998 standards!

[Heads up]

Same thing happened to me this week. Guy i was working for had quoted to do either a 30-40% reduction or a pollard on a norway maple. Customer didn't want either and phoned to say she had left a rag in the tree where she wanted the height down to. We rock up and this rag is roughly 8ft above crown break. Turning it into an 80% reduction! Whilst i was lumping bits out i was hoping that once i got down it wouldn't look as bad as i thought....it did.

 

I was hacked off but its not the first time i've done a hack job and won't sadly be the last. I'm working to what the customer wants after they have been adviced as to what we wish to do.

 

don't beat yourself up, we've all seen worse and i'm sure you can reduce well.

[combined tree services]

well that just about says it all - do we not work in the tree care industry ?? im not having a direct dig at anyone but i relly feel that i should be carrying out work that is arboriculturaly acceptable , i really dont care about the pressure put on me by the customer or the next door neighbour to hack it down a bit more , or cant you lake 70% off that plane . simples it aint happening if you dont like what im willing to do then dont use me , i dont need bad PR and certainly do not wish to go against what i stand for . i thought that tree surgery was ained at working in a way in which minimum stress and dammage to the tree is caused !!!

 

 

 

 

 

 

 

 

 

 

 

Rant over for now lol

[Buzz]

At the end of the day this is a service industry, we can advise our clients but the bottom line is we are contracted to do what they want.

 

I take pride in my ability to carry out industry best practise tree work but at the end of the day i wouldn't want to be turning away work because it didn't fit that criteria. You'd be a brave person to do that in this economic climate and someone else will only carry it out.

 

Your clients will judge you by your proffesionalism and character rather than the finished result. Maybe next time you can guide them down a better path.

 

As a sub-contracted climber the choice is even easier, talk through your concerns with the company and if you don't like the outcome do one. You choose who you work for.

 

Again in that position i'd just shut up and get on with it, i'd be more concerned with how the company you worked for portrayed itself and treated clients than the odd iffy job.

 

This issue will be debated till the end of time lol

[Dean Lofthouse]

well that just about says it all - do we not work in the tree care industry ?? im not having a direct dig at anyone but i relly feel that i should be carrying out work that is arboriculturaly acceptable , i really dont care about the pressure put on me by the customer or the next door neighbour to hack it down a bit more , or cant you lake 70% off that plane . simples it aint happening if you dont like what im willing to do then dont use me , i dont need bad PR and certainly do not wish to go against what i stand for . i thought that tree surgery was ained at working in a way in which minimum stress and dammage to the tree is caused !!!

 

Rant over for now lol

 

Thats exactly how I work... and I have new clients as a result.

 

I gained a client yesterday who owns woodland simply because he called a local well known contracter from the yellow pages, asked him to reduce his Maple which is a centre piece of the manicured garden, went to work, came home to a hatrack. His wife went loony and they will never employ him again.

 

I'm lucky in the fact that I have enough work coming in to turn this type of work down, not because I think OTHERS are wrong for doing it, but simply because I modelled MY business on best arb practice and thats the route I wish to take.

 

If it comes to a point where there isn't enough work coming in then I will probably setup another business to supplement my income just like many others on here do already..

[combined tree services]

Thats exactly how I work... and I have new clients as a result.

 

I gained a client yesterday who owns woodland simply because he called a local well known contracter from the yellow pages, asked him to reduce his Maple which is a centre piece of the manicured garden, went to work, came home to a hatrack. His wife went loony and they will never employ him again.

 

I'm lucky in the fact that I have enough work coming in to turn this type of work down, not because I think OTHERS are wrong for doing it, but simply because I modelled MY business on best arb practice and thats the route I wish to take.

 

If it comes to a point where there isn't enough work coming in then I will probably setup another business to supplement my income just like many others on here do already..

 

well said Dean , this is also how i work , im not saying that others that will carry out the work are less professional of less commited to industry best practise i understand that it is difficult to turn jobs away in todays current econonmic climate . but much like Dean said i will go into firewood or go back to industrial rope access before i start giving in to customers wanting trees butchered

[Marc]

A question of morals, such an old topic that will as Buzz so rightly put it be debated till the end of time.

There is a difference in my opinion to doing work not to best practice because its what the client who owns the tree wants after all advice about the pro and cons of good v's bad work are explained and ignored, and someone who does bad work because they know no better or do not care about this industry.

You can't save them all.

[Buzz]

A question of morals, such an old topic that will as Buzz so rightly put it be debated till the end of time.

There is a difference in my opinion to doing work not to best practice because its what the client who owns the tree wants after all advice about the pro and cons of good v's bad work are explained and ignored, and someone who does bad work because they know no better or do not care about this industry.

You can't save them all.

 

Exactly !

[Mesterh]

well said Dean , this is also how i work , im not saying that others that will carry out the work are less professional of less commited to industry best practise i understand that it is difficult to turn jobs away in todays current econonmic climate . but much like Dean said i will go into firewood or go back to industrial rope access before i start giving in to customers wanting trees butchered

 

Just a thought but would you fell said tree rather than 'butcher' it?

[Dean Lofthouse]

Just a thought but would you fell said tree rather than 'butcher' it?

 

Yes I would