Where do I stand on a warranty?

[mikecotterill]

I bought a supposedly recon engine two years ago, anyway long story short it's far from recon'd. Anyone know where I'd stand regards to sending it back?

[easy-lift guy]

The warranty should have been in writing when you purchased the engine in the first place?. Do you have your original paper work or a bill of sale?

easy-lift guy

[treequip]

The warranty is irelevant if you are claiming its not as described, can you prove it's not what they advertised?

[mikecotterill]

Still have the receipt yes, but doesn't say anything about warranty. I'll put some pictures up and see what people reckon. One of the heads also had no valve stem seals fitted!

[mikecotterill]

It was advertised as a factory recon engine

[treequip]

Your statutory warranty will have been 12 months, they are going to say the damage is abuse, you need to be able to prove that it wasnt.

 

It's going to get messy....

[mikecotterill]

Yeah that's what I thought, even though its just sat in a crate for two years. Their supposed to be ringing me this week so I'll see what they say

[treequip]

Yeah that's what I thought, even though its just sat in a crate for two years. Their supposed to be ringing me this week so I'll see what they say

 

Well that's crackers alright, if that's how it came out of the crate it would have been a no brainer but they are just going to say its out of warranty and you did the damage.

 

When they said factory recon, did they say when it was re coned?

[mikecotterill]

It was on ebay so although I've got the receipt, I've not got the original listing. I'll just have to see how it goes. I kept it elsewhere too in that time so could get a witness if it went that far. I paid 1.5k for it so it's not like it's peanuts,

[Mortimer Firewood]

It was on ebay so although I've got the receipt, I've not got the original listing. I'll just have to see how it goes. I kept it elsewhere too in that time so could get a witness if it went that far. I paid 1.5k for it so it's not like it's peanuts,

 

Now i can see why you have no faith in flea bay.