Stihl ms 250 won't re-start

[pleasant]

A 'pleasant' surprise???

 

Yup. I can sell CJ8's for £4.00 and RCJ8's for £5.00 all day long. No problem.

[spudulike]

Yup. I can sell CJ8's for £4.00 and RCJ8's for £5.00 all day long. No problem.

 

Usual conversation - "So your saws not working, have you changed the spark plug and air filter"............."Yes"............"ah, thats good, youve just wasted £15":001_rolleyes:

 

Never had a saw fail due to a dodgy sparkplug to date - had holed or dirty air filters but didn't stop a saw starting.

 

I think people like to change the parts they recognise and can do themselves - Joe Public thinks the impulse line is either the new Olympic Underground Line or the drive off the Back to the Future Delorian:001_rolleyes:

[pleasant]

...if people want to self-diagnose before they eventually give it to me after they've wasted £15 then good luck to me. That's business.

 

Last year I had two cases of the insulator detaching from the body of the plug and sliding down onto the electrode- thus causing issues, but was not obvious immediately as most people when they inspect a plug tend to look at it upside down- and of course the insulator then slid back into situ.

 

Several breaking down under load and when hot. And more than a dozen in Honda GCV160 engine (common fault at the moment according to my last Honda seminar last year)

[GardenKit]

...if people want to self-diagnose before they eventually give it to me after they've wasted £15 then good luck to me. That's business.

 

Last year I had two cases of the insulator detaching from the body of the plug and sliding down onto the electrode- thus causing issues, but was not obvious immediately as most people when they inspect a plug tend to look at it upside down- and of course the insulator then slid back into situ.

 

Several breaking down under load and when hot. And more than a dozen in Honda GCV160 engine (common fault at the moment according to my last Honda seminar last year)

Yep, Honda GCV engines eat spark plugs, and its surprising how many failures we get in 2 strokes actually. The Tanaka strimmers, which I have tremendous respect for, will kill the original Champion (yuk!) plug quite quickly, NGK lasts much longer.

 

And as for the Oregon.................

 

I thought I was expensive at £3.84 for a BPMR7A, but £5.00?? ( bearing in mind we both pay the same!) Good for you.

[Daniël Bos]

 

I thought I was expensive at £3.84 for a BPMR7A, but £5.00?? ( bearing in mind we both pay the same!) Good for you.

 

Do you reckon someone who needs a plug (or thinks he does:sneaky2:) will actually go to another retailer for the sake of £1.16? If it's a straight sale?

 

On the other side, I really appreciate my local repair guy for putting new parts on at cost-price.

 

Would it be unfair/impractical to have two price-lists, one for sale and one for parts used during repairs?

[pleasant]

Would it be unfair/impractical to have two price-lists, one for sale and one for parts used during repairs?

 

 

....both, and bordering illegal according to trading standards.

 

However there are exceptions. We charge more pro-rata per litre of engine oil when we use it during a service than if someone comes and buys the oil off the shelf. We can justify the extra cost as we have an environmental charge included in the service oil price as it cost us to dispose of the old oil. We could always show the environmental charge as a seperate costing on the invoice (as some do) however we feel once this additional charge is noticed by the customer it will cause unnessary problems for us.

Edited February 10, 2012 by pleasant

[GardenKit]

Do you reckon someone who needs a plug (or thinks he does:sneaky2:) will actually go to another retailer for the sake of £1.16? If it's a straight sale?

 

On the other side, I really appreciate my local repair guy for putting new parts on at cost-price.

 

Would it be unfair/impractical to have two price-lists, one for sale and one for parts used during repairs?

 

It just goes to show how different we all are in how we run our business.

 

I always charge full retail on spares fitted to repaired machines, just the same as over the counter, as we need our margin to stay in business.

In fact we sell very few spares over the counter as my customer base is not generally of the DIY type.

 

However I do not charge for the plug or oil on services, as my services are done on a ' menu ' basis. I know I need a plug and oil, and I know how much they cost, so they are built into the service price. All other parts, which may be required are added at their relative prices and customers are made aware of this when booking the machine in.

 

Environmental charges (waste disposal) are built into my expenses and the total figure used to determine my charge out rates.

 

It works well for me like this.