Chatterbox customers ?

[White Noise]

Well I like a good old chat but some customers just dont know when to stop . I mean you go for a quote have a bit of banter and before you know it you got there life story ? . I,m not being mean far from it but how do you guys deal with this situation . Nice little chat over tea break is fine but ending a conversation without offending the client how do you guys do it

[skyhuck]

"Better crack on or we'll still be hear when its going dark" and a big smile.

[White Noise]

"Better crack on or we'll still be hear when its going dark" and a big smile.

 

I,ll remember that one Cheers

[TREE-SURGEON-ESSEX]

I normally wait for there focus to shift to an employee then start a saw haha

[White Noise]

I normally wait for there focus to shift to an employee then start a saw haha

 

Sneaky Sneaky

[Samuel]

the boss had to go and price up a job while i stayed with the truck, the customer was a chatterbox so i called the boss up and told him that something had happened so he had an excuse to leave:thumbup:

[Littletree]

Sometimes its not just the tree and garden services you are providing .Ssome customers can just be lonely and need someone to talk to as well as the tree . yes you are doing there tree garden for them but other personal people skills are regularly required as part of the job.

 

For me most of my customers I do on a day rate so if they keep me chatting to long well its back for another day later.

 

If I am doing a job on a price I just send them in to make some more tea that gives me time to escape up the tree out of chatting distance .I also if I am on price I always plan in a bit of leeway on the time factor to allow for things that might hold me up along the path.

 

If you give them a little of your time to and make them feel that you are interested in what they are saying even though it may be boring then you can be sure that your cards will spread by there hands and bring you in more customers later on.

 

Littltree:thumbup:

[Samuel]

Sometimes its not just the tree and garden services you are providing .Ssome customers can just be lonely and need someone to talk to as well as the tree . yes you are doing there tree garden for them but other personal people skills are regularly required as part of the job.

 

For me most of my customers I do on a day rate so if they keep me chatting to long well its back for another day later.

 

If I am doing a job on a price I just send them in to make some more tea that gives me time to escape up the tree out of chatting distance .I also if I am on price I always plan in a bit of leeway on the time factor to allow for things that might hold me up along the path.

 

If you give them a little of your time to and make them feel that you are interested in what they are saying even though it may be boring then you can be sure that your cards will spread by there hands and bring you in more customers later on.

 

Littltree:thumbup:

 

totally agree with chatting to the customers for a small amount of time or when you are having a break etc

[tractorboy1]

On a slightly different note why do people talk to you when you have ear defenders on?

[Theocus]

Just stand and wee in your trousers, soon shuts them up!!!! lol joke! Just shout TIMBER and run away screaming, you might not get the job but at least you wont have to hear the rest of the story!!!