Who should pay for this

[ad15]

as said above,, what would you be doing if it wasn't a phone line, but a greenhouse flattened?? who's insurance would be paying?

 

also agree re phoning BT as a customer, they come out and fix it.. FOC..

 

spliced eyes are overrated anyhow

[matt.p]

Hi im a self-employed climber if i knocked down a BT line in that way id id pay for it full stop. But legally making him pay is a different matter. as a self-employed climber he works for YOU. Self-employed climbers are not realy Subcontractor's the term used subbie is outdated. Id tell him if he wants more work he better pay up! then when he pay up..........dont have him back.

[Rupe]

Rupe, are you saying that if I break a bt line as long as the client reports it there is no charge? Sounds to good to be true?

 

YES. BT would want youto pay for it, so if you phone them up and report it you will get the bill, and the line may not be fixed until you've paid it so the customer has no phoneline for a while.....

 

BUT, BT gaurantee to their customers to repair faults with 24 hrs, after that they have to re imburse line rental etc as that is all paid in advance. So get the owner of the line to report the fault, and make sure they don't say "the tree surgeons broke it!" Just report an unknown fault, BT test the line and its not working. They send an engineer and his remit is to get it fixed ASAP no matter what he discovers (sawdust allover the place) so the line gets fixed quicker so the customer is happier that way.

 

Its a bit cheecky, but you have to play the system! I've only done it twice and its worked a treat each time.

[Paul Smith]

YES. BT would want youto pay for it, so if you phone them up and report it you will get the bill, and the line may not be fixed until you've paid it so the customer has no phoneline for a while.....

 

BUT, BT gaurantee to their customers to repair faults with 24 hrs, after that they have to re imburse line rental etc as that is all paid in advance. So get the owner of the line to report the fault, and make sure they don't say "the tree surgeons broke it!" Just report an unknown fault, BT test the line and its not working. They send an engineer and his remit is to get it fixed ASAP no matter what he discovers (sawdust allover the place) so the line gets fixed quicker so the customer is happier that way.

 

Its a bit cheecky, but you have to play the system! I've only done it twice and its worked a treat each time.

 

Nice one! Hope I never need that fantastic bit of advice!

[Mozza]

Nice one! Hope I never need that fantastic bit of advice!

 

Yup, T'is true, A guy i sub too brought one down last winter, He asked the home owner to ring up, Which they did, The home owner told BT that a branch had "fallen" off a tree in the wind and took the line down, BT, give them there due arrived that day, We were obviously there to tidy up said "fallen" branch and take down the "unsafe" tree as a result

 

Like Rupe says, Sometimes you just have to play the system

[dangerous brian]

Subbies in the wrong make him pay,its the only way he,ll learn via his wallet.

[Matthew Burton]

Yup, T'is true, A guy i sub too brought one down last winter, He asked the home owner to ring up, Which they did, The home owner told BT that a branch had "fallen" off a tree in the wind and took the line down, BT, give them there due arrived that day, We were obviously there to tidy up said "fallen" branch and take down the "unsafe" tree as a result :thumbup1

 

I like it! I hope I never need this ploy but It will be duely noted.

[Rupe]

The important thing is who BT send to sort it out. If the tree company call an engineer it is charged, if the customer calls an engineer usign their customer number then a different engineer turns up and all he has to do is fix it, not ask questions.

 

It Bt's line, and they want to rental, it goes over the customers property and other poeples property sometimes as well, anything that happens to it while its passing trees and stuff is BT's problem.

 

Its not like its easy to get them to take lines down for us in the first place. As for minor damage by "subbies". They don't HAVE to pay for anything. All they have to do is protect their future careers and the bast way to do that is to A. Not break stuff, and B. Pay for stuff if they do break it.